You'll join a busy social housing team providing specialist money, benefits and welfare advice to residents who need support navigating financial pressures, income maximisation and complex welfare entitlements.
Experience in a similar role is essential to be considered for this vacancy.
Your work will include:
Income maximisation - reviewing household income, identifying gaps, completing benefit checks
Welfare advice - supporting claims, appeals, mandatory reconsiderations and form‑filling
Budgeting support - helping residents stabilise finances and manage arrears
Multi‑agency liaison - working with internal teams, DWP, local authorities and support partners
Case management - maintaining accurate records, tracking outcomes and ensuring complianceThis is a 28‑hour‑per‑week role on a 3‑month temporary contract, working hybrid with 2 days per week in the office. Start date: ASAP.
What you'll need to succeed
Proven experience in a similar money, welfare or income‑advice role
Strong understanding of benefits legislation, UC, PIP, ESA, LHA, Discretionary Housing Payments
Confident in supporting vulnerable residents with complex financial situations
Excellent communication, empathy and problem‑solving skills
Ability to manage a busy caseload and deliver timely, accurate adviceWhat you'll get in return
£20 per hour + holiday pay, weekly pay
Hybrid working with 2 office days for collaboration and support
Option to be paid PAYE or Umbrella
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Salary description
£20.47 - £20.47 per hour