Site Services Operator (Print and Mail)

Site services operator (Print and mail) - London

Join our team at CBRE Global Workplace Solutions

We're seeking a reliable and customer-focused Document Centre Multi-Skilled Operator to join our team in London. In this role, you will play a key part in delivering high-quality mail, print, and distribution services within a fast-paced, client-facing environment.

About the Role:

As a Document Centre Multi-Skilled Operator, you will be responsible for:

Managing incoming and outgoing mail, courier deliveries, and accountable items
Logging, tracking, and ensuring secure delivery of all items within agreed timeframes
Delivering mail across site and obtaining signatures where required
Producing print, copy, and scanning jobs to client specifications (colour and mono)
Completing print finishing tasks such as binding and laminating
Coordinating off-site print production with third-party suppliers
Monitoring workloads and ensuring all tasks are completed within agreed SLAs
Maintaining accurate records and management information
Ordering and managing stock and consumables
Carrying out regular checks to ensure health & safety compliance
Liaising directly with clients to understand and meet their requirements
Working collaboratively as part of a team to achieve service targets
Maintaining a professional and customer-focused approach at all timesRequirements:

Previous experience within a mailroom, print room, or similar environment
Working knowledge of:
UK and international postal and courier services
Track and trace systems
Print production, scanning, and finishing methods
Good IT skills including Microsoft Office (Outlook, Word, Excel, Teams)
Strong organisational and time management skills
Excellent communication and customer service skills
Ability to work both independently and as part of a team
Proactive and solution-focused approach
Ability to work under pressure and meet deadlinesWhat We Offer:

Competitive salary and benefits package
Opportunity to work with a leading global provider of workplace solutions
Supportive and collaborative team environment
Opportunities for development across print, logistics, and workplace services