Sunday – Thursday
08:00 – 18:00
We are currently looking for an experienced Account Manager to enhance the account performance within our multi-site alliances. Based at our Head Office in St Albans whilst frequently attending our site in Greenford
Working pattern will be Sunday to Thursday, however flexibility is required when adapting to the needs of the business and the client as this may dictate working patterns.
Salary + £35k negotiable dependent upon experience
If you are interested in this role, click APPLY now.
Person specification:
You will have a mature outlook and with a keen interest in automation that can be demonstrated through extensive experience within the supply chain sector.
You should have knowledge and proven ability to pull together analytical data that can be demonstrated in both spreadsheet and graphical presentations.
Focusing around managing and delivering constant and seasonal rotas to ensure staff retention, reducing attrition is also key to this role.
Primary Objective
To maximise the daily service by managing the quality and quantity of candidates recruited by the resourcing team for the On-site collaboration for the supply of HGV Class 1 workers to our client whilst maintaining HG Recruitment`s compliance standards along with accountability for ensuring day to day planning is completed by the planning team to fulfil the daily requirements accommodating the needs and requirements of the client. You will be responsible for ensuring all workers are compliant with both HG and legislative driving rules and regulations
Secondary Objectives
To complete regular service reviews and maintain accurate records and minutes whilst relaying information to the account management team and client as required
To complete priority meetings such as peak periods and maintain accurate records and minutes whilst relaying information to the account management team as required
Communicating change and tasks effectively to relevant teams and seeing them through to fruition
Utilise planning and analytical skills
Following company procedure
Providing additional support where required
Tasks/duties/responsibilities
Deliver, Monitor and analyse KPI's
Ensure all drivers adhere to full Tacho requirements, Health & Safety regulations and Company values
Identify opportunities
Set and meet revenue targets
Conduct regular service and Compliance reviews
Identify resources needed to meet targets
Service
Managing and meeting the clients' expectations
Attending meetings, training and seminars
Providing feedback and reports in a timely manner to the client and managers
Setting objectives for strategic implementation
Support the account management team on client driver challenges
Supply relevant information to payroll department in an accurate and timely
Organise inductions or assessments if required
Complete all applicable KPI's and administration in a professional and auditable manner
Experience/Qualifications
Desirable experience
Degree educated
Sales customer service background
Strong technical knowledge relevant to the logistics and transport sector
Essential Skills
Previous experience in a similar role
Ability to converse at all levels of internal and external stakeholders
Exceptional admin and time keeping
As a minimum: Intermediate IT skills, including knowledge of Excel, Word and Powerpoint
Ability to learn new technology and system process
Key performance Indicators
Presentation of account plans to senior management and clients
Daily shift fulfilment
Peak trading forecasting and fulfilment
Client maintenance
Staff Retention/Reduced attrition
Auditable compliance
About HG Recruitment
Decades of experience in the supply chain, HG has a strong well-established reputation. Offering great job opportunities within transport & logistics. With a Nationwide footprint, our manned service is available 24/7, trusted to always match you with the right job. Click APPLY NOW & join our winning team.
HG are proud to be an equal opportunities employer and will never charge a fee for our work finding solutions.
Members of disability confident, should you require specialist assistance to support you in the application process our team of supportive operatives will always be on hand to support you one to one.
We have a zero-tolerance policy towards sexual harassment, as defined by the Equality Act 2010, and we take proactive steps to prevent it.
HG Recruitment are proud to be champions against modern slavery and belong to Stronger Together.
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Salary description
£35000.00 - £35000.00 per year