Office coordinator

Office Coordinator

Towcester

Monday to Friday, 8:30am-5:00pm

£32-38,000

We're recruiting for an Office Coordinator to join a small but growing business based in Towcester. This is a busy, hands-on role sitting at the centre of customer orders, stock, suppliers, shipping and day-to-day office support.

They are practical, down-to-earth and growing - so they need someone organised, switched-on and confident enough to keep lots of moving parts under control.

They do have an office dog, so hopefully you feel comfortable with this.

The role

This is not a sit-in-the-corner-and-process-paperwork job. You'll be involved in the full flow of orders, customer queries, supplier coordination, stock checks, courier bookings and export paperwork. Some days will be straightforward. Others will involve juggling a few things at once and keeping calm while you work through them properly.

What you'll be doing

Answering customer queries by phone and email in a clear, helpful way
Processing sales orders accurately and checking the detail before it goes further
Preparing customer documentation, including paperwork for healthcare-related clients
Processing purchase orders, including overseas supplier orders
Keeping an eye on stock levels and flagging issues before they become bigger problems
Organising pre-shipment samples and keeping records tidy
Booking inbound and outbound shipments, including road and air freight into Europe
Sourcing courier options and checking costs make sense
Producing relevant customs documentation
Supporting the Directors with administration and day-to-day office coordination

What we're looking for

You're naturally organised and like things to be done properly
You notice mistakes, missing information and odd details others might skim past
You're comfortable working with numbers, order details, stock information and basic Excel
You communicate clearly on the phone and by email with customers, suppliers and internal teams
You're confident using Outlook, Excel and order systems, and you can pick up new software without drama
You take ownership rather than waiting to be chased
You are calm, practical and able to prioritise when several things need attention at once

Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful.

Thank you.

Impact Recruitment is an employment business working on behalf of our client.

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