Transport Administrator

Transport Administrator
Petersfield
£35,000 - £42,000
Full-time | 7:00am - 5:00pm
About the Role
We are looking for an organised and proactive Transport Coordinator to support the smooth running of daily transport operations. You'll work closely with internal teams and depot managers to ensure deliveries and collections are planned and executed efficiently.
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Key Responsibilities
Transport & Operations
* Coordinate daily deliveries and collections across multiple depots
* Plan and optimise routes using transport planning systems (e.g. Maxoptra)
* Act as the main point of contact for drivers, resolving queries and issues
* Monitor incoming orders and manage transport requirements accordingly
* Ensure all orders are allocated to the correct depot
* Manage failed or incorrect orders and communicate updates to relevant teams
* Liaise with depot managers to resolve operational issues and meet customer needs
* Provide accurate delivery ETAs and update customers when required
Administration
* Maintain accurate records and reporting sheets
* Manage agency timesheets and raise purchase orders
* Handle incoming calls and direct as appropriate
Reporting
* Track and report delivery performance
* Log and report incidents or accidents
* Monitor returns and outstanding collections
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Health, Safety & Compliance
* Follow company health & safety procedures at all times
* Ensure compliance with operational and environmental standards
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About You
* Strong organisational and communication skills
* Ability to work in a fast-paced environment
* Good attention to detail and problem-solving skills
* Team player with a proactive approach
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Experience & Skills
* Previous transport or logistics experience (preferred but not essential)
* Good geographical knowledge (desirable)
* Confident using Microsoft Office (Excel, Outlook, Word)
* Experience with transport/planning systems is advantageous

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