£50,000 – £60,000 + Benefits
Permanent | Full-Time | Four-Day Working Week
Hybrid Working Available
A highly regarded and growing professional services business is seeking an experienced Payroll Manager to join its leadership team.
This newly created role offers the opportunity to play a key part in the continued growth and development of a successful payroll function. Working closely with senior leadership, you will provide operational oversight, lead process improvements, support strategic initiatives and help develop a high-performing team.
With a genuine commitment to work-life balance, the business operates a four-day working week, providing an exceptional opportunity for an experienced payroll professional seeking both career progression and flexibility.
The Role
Reporting to the senior leadership team, you will provide day-to-day operational leadership across the payroll department, ensuring exceptional client service while supporting the continued growth and scalability of the business.
You will act as a senior escalation point, champion operational efficiencies and help foster a culture of continuous improvement and team development.
Key Responsibilities
Operational Leadership
* Provide senior operational oversight across the payroll function.
* Manage complex client queries and escalations, ensuring issues are resolved effectively and within agreed timescales.
* Monitor workloads and capacity across the team, proactively identifying risks and bottlenecks.
* Drive operational efficiencies and implement process improvements to enhance performance.
Strategic and Commercial Support
* Support key strategic and commercial projects across the payroll function.
* Work closely with senior leaders to enable continued growth and operational excellence.
* Contribute to departmental planning and continuous improvement initiatives.
Client Relationship Management
* Ensure high standards of client service and satisfaction are maintained.
* Act as a senior point of contact for clients where required.
* Support the team in delivering exceptional service and maintaining strong client relationships.
Leadership and Team Development
* Provide coaching, mentoring and support to managers and wider team members.
* Assist with performance management and employee development.
* Contribute to succession planning and the long-term resilience of the payroll function.
* Promote a collaborative, high-performing culture.
About You
You are an experienced payroll leader who combines strong operational expertise with a passion for people development and continuous improvement.
Essential Skills and Experience
- Significant experience in a senior payroll operations or payroll management role.
- Proven ability to manage complex operational environments and client escalations.
- Strong leadership and people management skills, with experience developing teams.
- A track record of delivering process improvements and operational efficiencies.
- Excellent communication and stakeholder management abilities.
- Ability to work effectively under pressure and manage competing priorities.
Desirable
- Experience supporting strategic or commercial projects within a payroll or professional services environment.
- Familiarity with payroll systems and relevant legislation.
- CIPP qualification or equivalent professional accreditation.
What's on Offer?
* Salary of £50,000 – £60,000 depending on experience
* Four-day working week
* Hybrid working arrangements
* A senior leadership position with real influence and visibility
* The opportunity to shape and develop a growing payroll function
* A supportive, collaborative and ambitious culture
* Long-term career progression opportunities
* Competitive benefits package
This is an excellent opportunity for an experienced payroll professional looking to step into a senior leadership role within a progressive organisation that genuinely values flexibility, wellbeing and professional growth.
To apply, please submit your CV together with a brief covering note outlining your relevant experience
Salary description
£50000.00 - £60000.00 per year