We are looking for an exceptionally organised and technically minded Office Manager to join the team at a beautiful country estate just outside of Hertford. This is a varied and hands-on role sitting at the heart of the Estate's day-to-day operations, providing vital administrative and technical support. They are open to either full time or part time (minimum of 30 hours for part time).
The successful candidate will be a calm and capable professional who thrives in a dynamic environment, is comfortable working closely with and at all levels in the organisation and takes genuine pride in keeping things running smoothly behind the scenes. This is a rare opportunity to become a trusted member of a small, dedicated team managing a significant and growing estate business.
MAIN RESPONSIBILITIES
General
First point of contact for phone calls, visitors and deliveries
Manage the Estate Office inbox and distribute postal deliveries
Procure office supplies and code relevant invoices
Manage office service contracts
Make meeting arrangements
Maintain a tidy office and liaise with cleaners and other contractors relating to the office
Send the weekly team email of duties and absences
Ensure office notices remain up to date
Central Coordination
Manage the Central Calendar and ensure it is kept up to date with all relevant internal and external dates
Arrange and coordinate multi-team meetings
Assist the Executive Trustee-Director with his meeting organisation, including Board meetings
Co-ordinate out-of-hours rosters
Arrange all-team training courses and Estate-wide inspections
Carry out contractor onboarding and updates for office-based or Estate-wide contractors
Monitor the contractor database to ensure consistency of records between teams
Co-ordinate staff birthday and anniversary recognition
Health & Safety
Support day-to-day health & safety compliance, including office procedures and DSE checks.
Technology
Act as the first point of contact for IT queries, working closely with external providers.
Lead on cyber security awareness, GDPR compliance and practical staff training.
Keep AV, VC, phone directories and shared digital resources running smoothly.
Champion best practice across Microsoft 365, SharePoint, Planner, To Do and emerging apps such as Power Automate.
Identify smarter ways of working through new technology, automation, AI tools and improved systems.
Develop and manage JotForm, HubSpot and other central business platforms.
Manage software subscriptions, group contracts and technology processes for starters and leavers.
Security
Oversee access control, CCTV, alarms, keys, passwords and security records.
Research and recommend improved systems where needed.
Other
Hold responsibility for Office and IT budgets.
Provide trusted administrative support to the Executive Trustee-Director.
Support Divisional Coordinators with cover when required.
Take on varied duties in line with the needs of the role.
Essential
Proven experience in a similar office management, coordination or operations role.
Highly organised, calm under pressure and confident juggling multiple priorities.
Strong technical confidence, with a genuine interest in systems, software and cyber security.
Quick to learn new platforms, solve problems and spot opportunities to improve how things work.
Flexible, proactive and collaborative, with a positive team-first approach.
What’s in It for You
Alongside a competitive package, the Estate offers generous employment policies, professional development and the chance to play a key role in a high-performing, supportive team.
* Salary: £35,000–£40,000 DOE
* Hours: 9:00am–5:30pm, with some flexibility required
* Pension: 7% employer contribution
* Benefits: Private healthcare, life assurance, gym discounts, retail savings and employee support via Sage
* Setting: A rare opportunity to join a well-established estate in the Hertfordshire countryside with a long-term, people-first culture
Please note: Due to high application volumes, only shortlisted candidates will be contacted
Salary description
£35000.00 - £40000.00 per year