Heldpesk Coordinator

My client is looking for an experienced Helpdesk Scheduler to join the team. Responsible for the end to end administration process for the Shutdown Planning team. Facilitating the coordination of shutdowns and liaising with contractors to schedule PPM, reactive and emergent works within critical buildings. Raising of permits and the accurate translation of contractual and operational demands.
Key Responsibilities:
Mon - Fri 8am - 5pm
* Reactive works
* Closing down PPMs
* Booking engineers
* Manage completion of PPM’s on Maximo. · Manage completion of reactive tasks on Maximo.
* Schedule PPM’s to Engineers. · Schedule work orders with engineers · Scheduling for all responsive repairs; liaising with tenants, client, contractors and external parties.
* Scheduling work across all stated contracts
* Reacting to emergencies raised by the client and overseeing engineer's attendance · Plan efficiencies of location and response time improvements
* Schedule PPM’s / WAF’s to Subcontractors.
* Liaise with the client and building officers to schedule planned maintenance, shutdown and emergent works
* Prepare and send out requests for quotations to subcontractor
* Instruct, schedule and coordinate subcontractor visits to site
* Responsible for logging reactive tasks received by internal colleagues and customers
* Identification of the most appropriate solution to the client request within the contractual process.
* Actively carry out task management