Job Purpose:
As the first point of contact for visitors, customers, contractors and employees, you will play a key role in creating a welcoming and professional environment while providing comprehensive administrative support across the business.
This is a varied position combining reception, administration, facilities coordination and office support responsibilities. The successful candidate will be highly organised, proactive and capable of managing multiple priorities in a fast-paced manufacturing environment.
Key Responsibilities: Front Desk Administrator
Provide a professional and welcoming reception service, acting as the first point of contact for visitors, customers, contractors and general enquiries.
Manage the site switchboard, visitor arrivals, meeting room bookings, deliveries and daily contractor inductions.
Coordinate business travel arrangements, including flights, accommodation, taxis, conferences and external meetings.
Process incoming and outgoing post, arrange customer sample shipments and provide tracking information as required.
Respond to enquiries from external organisations and business partners, maintaining a high standard of customer service.
Coordinate catering requirements and ensure meeting rooms remain fully stocked, organised and presentation-ready.
Manage office, kitchen and PPE supplies, monitoring stock levels and placing orders as required.
Support site facilities, health, safety and fire compliance activities, helping to maintain a safe and professional working environment.
Key Requirements: Front Desk Administrator
Previous experience in reception, administration or office coordination role.
Excellent communication and customer service skills.
Strong organisational skills with the ability to prioritise a varied workload.
A professional and confident manner when dealing with visitors and stakeholders.
Good IT skills, including Microsoft Office applications.
High levels of accuracy and attention to detail.
The ability to work independently and use initiative.
Experience within a manufacturing or industrial environment would be advantageous but is not essential
Salary description
£15.38 - £15.38 per hour