Lead Training Manager (Retail)

Here at Mamas & Papas “Our Purpose” is to inspire and support parents in becoming the best parents they can be: confident, capable & loving life with their little ones.

Our passion for parenting exists in everything we do. It’s evident in the advice we source, the products we design, & the experiences we offer. We’re an award winning, global omni-channel shopping experience with products at the core of our brand.

Due to continued growth & investment, we are looking to recruit a LEAD TRAINING MANAGER for our retail estate (c65 sites across the UK and Republic of Ireland and c 700 retail employess) 

The role of Lead Training Manager (Retail)

The Lead Training Manager is responsible for shaping, leading, and implementing the full training strategy across our retail store estate in alignment to our overall business plan for growth. Ensuring every colleague has the knowledge, skills, tools and confidence to perform at a consistently high level.

Working in close partnership with key Head Office departments, Retail Director, Regional & Cluster Store Manager this role aligns all training activity with commercial priorities, product launches, and operational needs creating a learning culture of success.

Key focus areas being:

Training identification & design

Training implementation -including accessibility via LMS e-learning

Training planning & calendar management

Leadership -management and development of a field based Product Trainer

Impact Analysis -designing tools to assess commercial impact of training, leanring & development

Large scale training delivery & roll-out, as well Train the Trainer

Note: This role being predominatly based 3 days a week at our Huddersfield Head office (HD5 0RH), 2 working from home as part of our head office hybrid model. Travel across the retail estate will be required where necessary with likley overnight stays.

How to apply.

If you come from a proven background in training, L&D, or capability building role within retail or a similar fast paced environments, able to identify, create and deliver training programs that drive measurable commercial & operational improvements, then we would love to hear from you. So take those amazing first steps to APPLY TODAY for a member of the recruitment team to chat through further and next steps