Workshop Controller

Workshop Controller – Stoke on Trent
Salary – Up to £36,000 Basic + Bonus DOE & Qualifications
Days - Monday - Friday, 8am – 6pm, Saturdays on a rota
Ref – 30736

We have a new job vacancy available for a Workshop Controller in Stoke on Trent. My client are one of the UK's leading main dealerships in the area & they're rapidly growing, making it the best time to join. This role suits a Workshop Controller, looking for a long-term career to settle & grow. If you’re a experienced Workshop Controller currently on the lookout then apply now!

Workshop Controller Benefits:

Progression opportunities
Great Bonus Opportunities
Company Pension 
Company Discounts
Great Training & developmentWorkshop Controller Role:
Allocate work efficiently among technicians to maximise workshop productivity and ensure timely & high-quality job completion
Monitor job progress, review job cards, and ensure accurate job timing for costing purposes
Manage all warranty and additional work procedures, ensuring correct documentation and customer authorisations
Maintain agreed service levels and ensure the smooth daily running of the workshop
Build and maintain strong relationships with internal teams and external customers to ensure consistent service delivery
Supervise and support workshop staff, providing leadership, addressing performance issues, and escalating concerns to the Regional Manager as needed
Ensure workshop cleanliness, compliance with Health & Safety, and adherence to all company and legal standards
Monitor and contribute to financial performance, supporting cost control and efficiency improvements
Handle and resolve customer complaints in a timely and professional manner
Continuously review and improve workshop operations, promoting a culture of service excellence and continuous improvementWorkshop Controller Requirement

Full UK driving license
1+ years experience as Workshop Controller 
Main dealership experience is extremely beneficial but not essential 
Octane Recruitment
Consultant – Al-amin Abiru
AAOJ
Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries