Sales Administrator

We are looking for an experienced Sales Administrator to join a join an exciting, growing business based in Hitchin.
If you thrive in a busy sales environment and enjoy building great relationships with customers and clients, this is the role for you! Working in a team of 5, supporting contacts across a variety of industries, you will play a key role in ensuring the sales operation runs smoothly.
What’s in it for you?
* Salary: £25k-£30k
* 28 days holiday
* Staff discounts
* Progression opportunities
* Discretionary individual bonuses
* A friendly and welcoming team environment
Key responsibilities:
* Manage and respond promptly to incoming enquiries, ensuring a high level of customer service
* Prepare accurate quotations, liaising with internal teams where needed
* Proactively follow up on quotes and potential opportunities
* Maintain CRM records, ensuring customer data and pipeline activity are up to date
* Identify lapsed customers to support re-engagement activity
* Coordinate customer requirements with relevant internal departments
* Provide administrative support to the wider sales team
* Monitor and report on enquiry response times and conversion performance
What the employer is looking for:
* At least 2-3 years’ experience in a similar administrative role within sales support or customer service (B2B)
* Highly organised with strong attention to detail
* Confident and professional communicator
* Able to manage a high volume of enquiries and prioritise workload effectively
* Takes ownership and pride in delivering quality work
* Experienced in using CRM systems
* Proactive in identifying and resolving issues
* Collaborative team player
* HubSpot or Sage experience would be beneficial
Hours: Monday to Friday, 9am-5:30pm
This role is fully office-based but to be reviewed for flexibility after 6 months.
Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.
Please note due to the number of applications we often receive; only shortlisted applicants will be contacted