Part of a highly successful UK distribution group with annual turnover exceeding £1 billion, the business has been serving the electrical wholesale industry for decades and has built an outstanding reputation for customer service, product availability and long-term customer relationships.
This opportunity would suit someone who already understands how a wholesale or merchant environment operates and is looking to take the next step in their career. Whether you’re currently working on a trade counter, in customer service, sales support or internal sales, you’ll already appreciate the pace, customer focus and commercial nature of the industry.
The Role
Working from a busy and vibrant office, you’ll become a key point of contact for customers, handling enquiries, preparing quotations, processing orders and helping to grow existing accounts.
The role benefits from a strong flow of inbound business, but the successful candidate will also be encouraged to proactively identify opportunities to increase sales, strengthen customer relationships and win additional business.
Key responsibilities include:
* Handling customer enquiries by telephone and email
* Preparing quotations and processing customer orders
* Building strong relationships with existing customers
* Following up quotations and sales opportunities
* Identifying opportunities to increase account spend
* Supporting new business development activities
* Maintaining accurate records using the CRM system
* Working closely with suppliers and colleagues to deliver excellent customer service
What We’re Looking For
* Experience within electrical wholesale, distribution or a similar trade environment
* Previous experience in trade counter, customer service, internal sales or account support
* Confident communicating with customers by phone and email
* Commercially aware with a proactive approach
* Organised and able to manage multiple priorities
* Good IT skills and experience using CRM systems
* Full UK driving licence
* Ambitious, positive and keen to build a long-term career
What’s On Offer
* £27,000 - £31,000 basic salary
* Profit share bonus scheme
* Company pension
* Company events
* On-site parking
* Structured training and development
* Long-term career progression opportunities
* Monday to Friday, 8:00am - 5:30pm
This is an excellent opportunity for someone with experience in an electrical wholesale or trade environment who wants to develop a long-term career within a successful and growing business
Salary description
£27000.00 - £31000.00 per year