This is a hands-on role combining customer service, sales support, and practical duties involving trailers, roof racks, and cycle carriers. The successful candidate will assist customers in person, by phone, and via email while helping with trailer hire, servicing, collections, and product fitting.
Key Responsibilities
* Respond to customer enquiries professionally and efficiently.
* Provide product information and technical guidance on trailers, roof racks, cycle carriers, and related accessories.
* Support sales and after-sales service activities.
* Assist with trailer hire, servicing handovers, and collections.
* Fit roof racks and cycle carriers when required.
* Work closely with colleagues to resolve customer queries and deliver excellent service.
Requirements
* Previous experience in customer support, sales, or the motor trade.
* Strong communication and problem-solving skills.
* Experience using CRM systems and general IT proficiency.
* Ability to work independently and as part of a team.
* Willingness to undertake manual handling, including moving trailers and heavier automotive accessories.
* Full right to work in the UK.
Benefits
* Company pension
* Employee discount
* Free on-site parking
This is an excellent opportunity for someone who enjoys working with customers, has an interest in the automotive sector, and is looking for a varied, customer-focused role.
Thank you for your interest in opportunities with Unico Recruitment (London) Ltd.
Due to the high volume of applications we receive, we regret that we are unable to provide individual feedback to every candidate. If you have not heard from us within 48 hours, please assume that your application has not been successful on this occasion.
We will retain your CV on file and contact you should any suitable opportunities arise. In the meantime, we encourage you to visit our website regularly, as new roles are posted daily.
Unico Recruitment (London) Ltd is an independent recruitment agency with over 20 years of experience supporting clients and candidates across the UK. We wish you every success in your job search
Salary description
£28000.00 - £28000.00 per year