Job Role
This is a key role within our Home Ownership team, supporting the delivery of a high-quality, customer-focused service across resales and leasehold management. You will take ownership of a broad range of transactions and enquiries from start to finish, acting as a trusted point of contact for customers and stakeholders throughout the homeownership journey.
Working collaboratively with colleagues, you will play an important role in progressing sales, managing leasehold services, and ensuring all activities are delivered in line with regulatory requirements and organisational standards. The role also contributes to service resilience through shared team responsibilities, helping to maintain continuity and consistently achieve performance targets.
This is an exciting opportunity to join a proactive and supportive team, where customer experience, accountability and continuous improvement are at the heart of how we deliver our services.
For full details, please refer to the job description which is either attached to this advert, or available on our website.
About Us
At West Kent we’re passionate about the role a housing association can play in society and believe thevalues of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents.
Our values guide us to how we do things from delivering on our promises, working with honesty, integrity, and flexibility, showing compassion and self-awareness, as well as a commitment to learning and equally important working hard and having fun.
Benefits
We offer a great package - generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package.
Location Details
The role will be based in our Sevenoaks office, We offer a flexible approach to hybrid working, with employees attending the office twice a week.Application Information
We will only consider applications submitted with a full CV and completed application form.
Advert Closing Date: 9am on 6 July 2026
Interview Date: 13 July 2026
Salary description
£36046.00 - £36046.00 per year