Your new company
An established organisation within the construction & maintenance sector is seeking a skilled and customer-focused Multi-Skilled Maintenance Operative to join the team on a permanent basis. This role involves carrying out responsive maintenance on newly built homes, ensuring high standards of workmanship, safety, and customer satisfaction.You will be the first point of contact for occupants, playing a key role in resolving defects and maintaining positive relationships with homeowners, including some within social housing schemes.
Your new role
Maintenance & Repairs
Carry out responsive maintenance works during the defects liability period
Make safe and limit damage in emergency situations
Complete defects that subcontractors have failed to fulfil or where materials are faulty
Identify major issues and report back to subcontractors for resolutionCoordination & Communication
Liaise directly with occupants, providing a professional and reassuring service
Work alongside subcontractors and provide effective backup support when needed
Build strong relationships with customers to identify improvement opportunitiesHealth, Safety & Compliance
Ensure the safety of yourself, colleagues, and property occupants at all times
Comply fully with company Health & Safety policies and procedures
Follow Equality & Diversity policies, maintaining fair and respectful behaviourQuality & Reporting
Maintain high standards of workmanship and customer care
Provide monthly reports on defects identified at handover and during follow-up visits
What you'll need to succeed
Proven background in construction or maintenance, ideally multi-skilled
Strong customer service skills - polite, approachable, and professional
Ability to work independently and manage your workload effectively
Good problem-solving skills and attention to detail
What you'll get in return
Competitive salary of £36k + package
Opportunity for salary flexibility for the right candidate
Stable, permanent position
Varied role across multiple sites and projects
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Salary description
£36000.00 - £38000.00 per year