Internal Sales Support
📍 Stockport
💰 Up to £40,000 + Benefits
🏡 Hybrid Working (4 Days Office / 1 Day Home Initially, Moving to 3 Days Office / 2 Days Home Following Training)
Are you an experienced Internal Sales, Sales Support or Account Management professional who enjoys building customer relationships and delivering exceptional service?
We're recruiting on behalf of a well-established global engineering and manufacturing business looking to add an Internal Sales Support professional to their growing team in Stockport.
This is a fantastic opportunity for someone who enjoys a commercial, customer-focused role without the pressure of cold calling. You'll be responsible for managing inbound customer enquiries, processing orders, preparing quotations and identifying opportunities to introduce additional products and services where appropriate.
The Role
- Managing incoming customer enquiries via phone and email
- Producing quotations and processing customer orders
- Building strong relationships with customers and distributors
- Providing regular updates on order status and delivery times
- Supporting the external sales team with customer activity and account information
- Liaising with internal departments including manufacturing, warehouse and finance
- Identifying opportunities to upsell complementary products and services
- Monitoring pricing, margins and customer requirements
- Delivering an outstanding customer experience throughout the sales process
What We're Looking For
- Previous experience in Internal Sales, Sales Support, Account Management, or a similar commercial role
- Strong communication and relationship-building skills
- Good commercial awareness and attention to detail
- Confident working with numbers and pricing information
- Strong organisational skills and the ability to manage multiple priorities
- A proactive approach and desire to provide excellent customer service
- Full UK driving licence and access to transport
No industry experience is required. Candidates from a wide range of sectors will be considered, provided they have strong customer-facing commercial experience.
What's On Offer
- Salary up to £40,000
- Hybrid working arrangement
- Stable and successful international business
- Supportive team environment
- Comprehensive training and development
- Long-term career progression opportunities
If you're looking for a customer-focused sales support role where you can build relationships, add commercial value and develop your career without the need for cold calling, we'd love to hear from you.