Content Operations Lead

Job title: Content Operations Lead

Contract: Dec 26 (possibility to extend)

Location: London (Hybrid)

Start Date: ASAP

Purpose of the role
To support the transformation of the client production and content operations, achieving optimal performance through the defining and delivery of operating standards, change management and of continuous improvement initiatives. Coordinating/orchestrating content production efforts of centrally developed content for them to be used effectively
and compliantly by markets globally, while ensuring alignment and consistency with the globally developed communication materials.

Accountabilities
Content Specialist (Contractor UK) will be responsible for:
* Managing content operations with a clear overview of all running/planned/incoming/activities, and continuously monitor the status vs. agreed plans
* Alignment with the teams working to the overall common goal (this includes both, in-house content team as well as external agencies), guaranteeing content teams always have all relevant information.
* Ensuring all jobs are completed on-time / on-budget / on-quality. This includes orchestrating discussion forums on a regular basis with the Creative team and the Brand team, and proactively manage any on-going operational issues as they arise.
* Review of many asset types through our Quality Control process (deep technical asset knowledge is required)
* Support on-boarding, better management reporting, information flow and management, business process, and organizational planning for optimal performance and commercial benefit.

Relationships
* Work across Internal production teams and external production agencies.
* Establishes and maintains relationships with key 'owners' of marketing and creative functions

Knowledge & Skills
* Proficiency in Adobe Photoshop (retouching, masking, color grading) and ideally Illustrator and InDesign.
* Proficiency working with CGI and 3D file formats (e.g., STP, OBJ, GLB, FBX), including the ability to review, optimize, and prepare CGI outputs for use across various channels.
* A meticulous eye for detail - you care deeply about color accuracy, consistency, and visual quality.
* To be articulate and able to communicate complex principles in a concise and simple manner.
* Deep technical understanding of asset types enabling you to drive technical conversations internally or with agencies
* Technical flair to understand platforms (Work Management, Asset Storage, etc.) Professional Experience
* Experience in a Creative Advertising/Creative Production Agency or in-house production facility
* Previous hands-on software experience in a content production team would be preferable

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