Front Desk Executive

Job Type: Permanent

Location: Halesowen, West Midlands (On-Site)

Hours: 40 hours per week

Competitive Salary & Benefits 

We’re Hayley Dexis, we’ve been at the heart of engineering for over 50 years and are proud to be a growing business with people still at the heart of everything we do. 

We’re proud to be an equal opportunities employer, our people truly make the difference bringing energy, expertise, and passion that help us deliver outstanding service to our customers every single day.

We’re excited to offer a brilliant opportunity for a Front Desk Executive within our HR team in Halesowen.

About the role:

This is a brilliant opportunity to join Hayley at a time of significant growth. You’ll be working from our new purpose-built, state of the art HQ in Halesowen with some flexibility to cover other sites as required, ensuring continuity of service and maintaining consistent standards of client care. 

You’ll be adept at problem solving, remaining calm under pressure, proactively supporting the needs of our staff, clients and business partners. Your ability to resolve queries and issues will be the cornerstone to your success in this role. 

Daily tasks will include, managing site stationery and kitchen supplies, logging visitors in and out, serving beverages, meeting room set up and dealing with any maintenance problems. You will also support with arranging transport and accommodation for the group and ordering from external caterers as appropriate.

What we’re looking for in our Front Desk Executive:

•    Previous experience in a receptionist/administrative or customer-facing role

•    Full UK Driving License is essential

•    Confident handling incoming calls, emails, and visitor enquiries

•    Strong communication skills with a professional and friendly manner

•    Ability to manage multiple tasks and stay organised in a fast-paced environment

•    Good attention to detail and accuracy in administrative duties

•    Proficient in Microsoft Office and general office systems

•    A proactive, approachable attitude with a focus on delivering excellent customer service

What you’ll get in return:

•    From 23 days annual leave (plus public/bank holidays) 

•    Life assurance cover (x2 salary)

•    Invitation to healthcare schemes

•    Company pension scheme

•    Wellness programmes

•    Training and development provided through our own Hayley Academy

What to expect from our recruitment process: 

Following the intial screening, please note that an assessment centre will form part of the selection process, with the date to be confirmed. This will be a great opportunity to further showcase your skills and experience.

We’ll close this role on Monday 29th June, but may do so earlier if we receive strong interest so don’t miss out.

A final note...

Not sure you tick every box? Please don’t let that stop you from applying.

Need any reasonable adjustments? Just give our talent acquisition team a shout.

Any questions on your mind? Please reach out to us at (url removed)