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The Solution Group Recruitment Ltd

Helpdesk Administrator

The Solution Group Recruitment Ltd Farnham
30,000 to 33,000
32 - 40 hour
new


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    The Solution Group Recruitment Ltd

    Helpdesk Administrator

    The Solution Group Recruitment Ltd Farnham
    30,000 to 33,000
    32 - 40 hour
    new
    Status Open
    Apply now

    Apply on the employer's website


    What we ask

    Education

    No minimum education required

    What we offer

    Salary
    £30,000 to £33,000
    Hours
    32 to 40 hours per week
    Employment type
    permanent

    Job description

    An established and growing Services business is seeking a reliable and organised Helpdesk Administrator to join its Operational Support Team in Farnham.

    This is an excellent opportunity for someone looking to build a career within administration, customer service, facilities management, or operational support.

    Working within a friendly and supportive team, you will assist with the day-to-day management of work orders, document control, data entry, scheduling, and general administrative duties across a variety of commercial and public sector contracts within a service management environment.

    Key Responsibilities

    * Managing and updating work orders and job records

    * Accurate data entry and maintenance of company systems

    * Document control and administration support

    * Liaising with clients, suppliers, subcontractors and operational teams

    * Monitoring and processing information within agreed timescales

    * Supporting the Helpdesk function with day-to-day administration

    * Maintaining accurate records and compliance documentation

    About You

    * Strong organisational and administrative skills

    * Excellent attention to detail

    * Confident using Microsoft Office and computer systems

    * Professional communication skills with a customer centric approach. The company have an excellent reputation for great customer service which is a result of the culture and amazing people.

    * A team player who ejoys and contributes to a friendly, collaborative environment.

    * Able to prioritise workload in a fast-paced environment

    * Positive attitude and willingness to learn

    * Previous administration, customer service, helpdesk, facilities management or construction support experience would be advantageous

    Desirable Experience

    * Administration or customer service background

    * Experience with CRM, CAFM, Helpdesk or work order systems

    * Document control or scheduling experience

    * Microsoft Outlook, Excel and Word proficiency

    Training & Development

    Full training will be provided. The company offers ongoing development, mentoring and genuine opportunities for career progression within a long-established and growing business.

    Additional Information

    * Office-based role in Farnham

    * Successful candidates may be required to undergo security screening

    * Excellent long-term career prospects

    * Supportive team environment with very low staff turnover

    If you have not received a call within 5 working days unfortunately on this occassion your application has not been successful
    Salary description

    £30000.00 - £33000.00 per year

    Apply now

    Apply on the employer's website

    Apply now

    Apply on the employer's website


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