Housing Management Officer

Housing Management Officer - Domestic Abuse Services
📍 London, E1 8PX
💰 £15.78 PAYE per hour
🕒 Full Time
📅 3-6 Month Temporary Contract
🚨 Immediate Start Available
We are currently recruiting for an experienced Housing Management Officer to join a specialist domestic abuse support service in London on a temporary basis.
This is a rewarding opportunity to support women affected by domestic abuse, ensuring safe, secure, and well-managed accommodation whilst delivering a high-quality housing management service.
The Role
You will be responsible for the day-to-day housing management of supported accommodation, ensuring properties are safe, compliant, and maintained to a high standard whilst supporting residents to sustain their tenancies.
Key responsibilities include:

Managing rent collection, arrears prevention and income recovery
• Supporting residents with Housing Benefit, Universal Credit and welfare-related applications
• Completing property inspections, health & safety checks and risk assessments
• Coordinating repairs, maintenance and void management
• Issuing occupancy agreements and completing property inductions
• Liaising with local authorities, registered providers and external partners
• Maintaining accurate housing management records and performance data
• Supporting residents with move-on plans and tenancy sustainment
• Ensuring accommodation remains safe, secure and compliant at all times
• Working closely with support staff to provide a positive and trauma-informed environmentThe Ideal Candidate
We are looking for someone with:

Previous housing management experience within supported housing, social housing or domestic abuse services
• Experience managing rent accounts, arrears and tenancy-related issues
• Knowledge of welfare benefits, housing benefit and DWP processes
• Understanding of housing management legislation and pre-action protocols
• Experience carrying out property inspections and health & safety checks
• Strong administration, communication and IT skills
• The ability to work effectively with vulnerable residents and partner agencies
• Knowledge of domestic abuse and safeguarding principles would be highly advantageousThis is an excellent opportunity to join a respected organisation delivering vital services to vulnerable residents across London.
For more information or to apply, please contact George Westhead on (phone number removed) or email (url removed)