Reporting to the Sales Manager and working remotely, duties to include:
* Account management of existing clients by proactively seeking ways to maintain and increase sales and margin.
* Advise clients on the design process and provide feedback to the company’s design team.
* Completing tenders and communicating within all areas of the customers business
* Operate a comprehensive call cycle, incorporating visiting your top spending accounts, new leads and potential sales opportunities within an agreed timescale.
* Develop and maintain relationships with customers to ensure long-term success.
* Act as the liaison between customers and internal teams ensuring clients’ requirements are met and ensuring brand consistency.
* Communicating with clients to understand their needs and explain product value.
* Collaborating with internal departments to facilitate client need fulfilment.
* Negotiate contracts whilst maintaining high customer satisfaction ratings, according to company standards.
* Liaise with Sales and Marketing departments to set, implement strategies for new products and ensure full compliance on all sales, promotional and marketing activity.
* Participation in all staff training, team meetings and all company events
* Collect and analyse sales data and trends, stay up to date with internal and external developments and suggest new ways to increase sales.
* Monthly one on one meetings and quarterly appraisals to review and discuss performance and individual development plans.
* Attend and present at local & national Trade Shows.
* Buying responsibilities on core product lines.
* As a remote worker, ensure contact is maintained with the office-based teams.
Ideally the successful candidate will have prior experience within an account management role and excellent customer service skills are key, experience negotiating with large blue-chip companies would be desirable. You will also display exceptional communication and interpersonal abilities together with the ability to work independently and professionally whilst out in the field. As this is a field-based role a full, clean driving licence is essential.
This is a fantastic opportunity of a career within a forward thinking, dynamic and supportive company with a competitive remuneration package, bonus, commission pay and benefits including car allowance, laptop & phone and amazing career prospects
Salary description
£50000.00 - £70000.00 per year