Silcom Recruitment is excited to be supporting a well-established and successful dealership group who have a site in the Bognor Regis area of West Sussex, seeking an experienced and customer focused Service Advisor to join their growing aftersales team.
This is a fantastic opportunity to become part of a busy and professional operation, offering excellent earning potential, a supportive management team, and a rewarding bonus structure.
Responsibilities & Requirements:
Deliver exceptional customer service throughout the service and repair journey.
Manage customer bookings, vehicle check-ins, and vehicle handovers.
Liaise effectively with the workshop team to ensure accurate communication and timely updates.
Promote and sell additional aftersales products and services, including service plans and workshop recommendations.
Maximise labour sales and upsell opportunities through Vehicle Health Checks (VHCs).
Ensure all customer records and job documentation are maintained accurately.
Previous experience as a Service Advisor within the motor trade is essential.
Full UK driving licence required.
The Package:
Basic salary of £30,900.
Bonus structure including: 1% of all labour sales generated. £2 per item sold from Vehicle Health Checks (VHCs). Aswell as additional bonuses for service plan sales and qualifying aftersales products.
OTE of £40,000+.
Working Hours: Monday to Friday, 8:30am – 5:30pm with a 1-hour lunch break. Every other Saturday, 8:30am – 12:30pm, paid at time and a half overtime rate.
Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest.
To apply for this Service Advisor position, or to discuss the role in more detail, please forward your CV to Josh Maitland or call us to discuss in strict confidence
Salary description
£33200.00 - £40000.00 per year