You will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals are well-cared for.
Location: Manchester
Salary: £29,481 per annum
Closing Date: 05 July, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
Ready to help young people move forward with confidence We’re seeking a proactive Progression Coach to support 18–25 year olds at risk of homelessness to secure housing, stabilize finances and engage in work, learning or training. You’ll manage your own caseload, deliver tailored one to one support in the community, and use Acceptance and Commitment Therapy principles to build resilience, motivation and independence.
You’ll be confident working autonomously and collaboratively—creating robust risk assessments and outcomes focused support plans, recording impact clearly, and partnering with local services, landlords and community organisations to get results. Safeguarding, professionalism and reflective practice will sit at the heart of your work.
This role is ideal for someone with experience supporting vulnerable young people in fast paced environments, who believes in strengths based practice and positive change. In return, you’ll get ACT training, flexible hybrid working, strong supervision and the chance to make a real, measurable difference every day.
Please note that this job opportunity is offered as a full-time (37.5 hour per week), permanent role.
KEY DELIVERABLES
You will support all clients to achieve their desired outcomes relating to accommodation, improved financial stability, improved social networks and improved engagement in meaningful activities
You will record your work accurately and in a timely manner on our client database
You will ensure the safety and wellbeing of clients at all times including ensuring that Safeguarding and emergency alert procedures are followed and managed appropriately, as laid out in the Policy and Procedures
You will carry a large caseload of clients and ensure each client receives person centred, tailored support
You will ensure every client in your caseload has a high-quality risk assessment and a SMART outcomes-based support plan that are regularly reviewed
You will deliver one-to-one support in the local community and will occasionally facilitate group work
You will proactively collaborate and promote multiagency working by leading on partnerships with local agencies including statutory teams, private landlords, third sector organisations and others, to support the wellbeing of clients in accordance with data protection and information sharing protocols
You will be flexible, reflective and creative in your engagement with clients and personalise your support to them
You will involve clients in the decisions made about them and encourage participation in the wider community programme of activities
You will engage in regular supervisions, appraisals, caseload reviews and team meetings with your line manager and the wider team
You will work within the principles of Acceptance and Commitment Therapy, and apply this to your daily work with young people and also within the team
You will fully understand the requirements of the outcomes-based contract
You will proactively engage with internal and external Evaluation teams to improve the service delivery
You will work office hours but will need to maintain flexibility to meet the needs of your clients, which may mean working outside of these times
You will undertake further duties as commensurate to the role, in line with Policies and Procedures and as identified by your line manager
WHAT WE ARE LOOKING FOR FROM YOU
When completing your application form please address all the points set out below.
Experience of working in a busy environment supporting young people who have experienced homelessness, mental ill health, substance misuse or limited access to opportunities
Experience of managing a large caseload independently
Experience of lone working in the community
Good literacy, numeracy and IT skills
Experience of keeping records continuously up to date and accurate, logging information in a timely manner
An understanding of and commitment to working in a strengths-based way
Experience and understanding of Risk Assessments and Support Planning
Experience and understanding of safeguarding requirements and procedures
Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one suffers from discrimination
Commitment to promoting an environment that has the highest regard for the Health and Safety of self and others
Personal and professional integrity
High level understanding of professional boundaries and ability to maintain boundaries
Effective collaborative working and partnership building
Ability to effectively reflect on own practices for ongoing learning and development
Respect for the values and ethos of the charity and its founding partners
What You’ll Receive
Tailored training and development
Flexible working options where suitable
26 days annual leave, rising with service
Family friendly leave policies
Pension scheme with employer contributions up to 7%
Employee Assistance Programme with 24/7 GP access
Discounts across retail, travel, food, fitness and more
Cash health plan for you and your family
Death in service benefit
Access to legal and practical support
Safer Recruitment
The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About the Organisation
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
#INDNFP
Salary description
£29481.00 - £29481.00 per year