You will be responsible for ensuring Automated Teller Machines (ATMs) are maintained to a high standard of cleanliness, presentation, and hygiene. The role focuses on cleaning ATM units, surrounding areas, and touchpoints to ensure a safe, professional, and customer-ready environment at all times.
You will be working independently, ‘in the field’, using a company van (which can also be used for personal use) and travelling to required areas on a daily basis.
Main Responsibilities include the following:
* Carrying out scheduled cleaning of ATM units across assigned locations
* Clean all external ATM surfaces including screens, keypads, fascia, and cash dispensing areas
* Ensure hygiene of high-touch points to reduce contamination risk
* Clean surrounding areas including floors, signage, and enclosures where required
* Use approved cleaning materials and methods to avoid damage to sensitive equipment
* Follow cleaning schedules, route plans, and service-level agreements (SLAs)
* Record completed cleans accurately using handheld devices
* Identify and report any visible damage, faults, vandalism, or security concerns
* Ensure sites are left clean, safe, and presentable for customer use
* Maintain company vehicle, stock, and cleaning materials in an organised manner
* Comply with all health & safety, lone working, and site-specific requirements
* Handle customers in a professional manner during difficult high-pressure situations.
* Communicate with all Cennox personnel involved with the accounts ensuring that our associates understand the level of service performance to which we have committed.
* Attend training classes to ensure fulfilment of Service Levels.
* Work well independently and in a team situation.
* Make recommendations for improving our service, reliability & performance
Skills and Experience
* Experience in cleaning, field-based roles, or facilities services (preferred)
* Strong attention to detail and pride in presentation standards
* Ability to work independently while following structured routes and schedules
* Comfortable working outdoors and travelling between multiple locations
* Basic IT skills for reporting via mobile devices
* Good awareness of safety and public-facing environments
* A flexible approach to work and a willingness to learn new skills
In addition to the salary, other benefits include:
Regular overtime opportunity
In house training on new product offerings
Laptop, mobile phone, van and clothing
9% pension scheme (combined contributions)
2 x salary Life Assurance
Refer a Friend scheme
Optional Healthcare plan including retail discounts
Employee Assistance Programme
Hours of work are 9 hour shifts with an hour for lunch between 8:30am and 5:30pm
Full UK Valid Driving License is essential
Please be aware all successful candidates for this position will be required to undergo a pre-employment screening process, inclusive but not limited to financial, criminal record and references
Salary description
£26436.00 - £26436.00 per year