LEGAL ADMINISTRATOR / RECEPTIONIST

Legal Receptionist / Administrator

Location: Poole, Dorset

Hours: Monday to Friday 9am – 5pm

Salary: Up to £25,000 per annum (D.O.E)

Contract: Full Time, Permanent

Overview

We are delighted to be working on behalf of a progressive, fast paced legal practice to recruit a proactive and detail oriented Legal Receptionist / Administrator professional for their office in Poole.

This is a fantastic hybrid role that bridges the gap between front-of-house excellence and vital legal administration. You will be responsible for supporting a busy team with a varied caseload, acting as the first point of contact for clients, and ensuring the smooth day-to-day operation of the office.

If you are an adaptable administrative professional who enjoys client contact and wants to be part of a forward-thinking firm where your contribution is genuinely valued, we would love to hear from you.

Legal Receptionist / Administrator Key Responsibilities:

Front of House & Reception:

* Acting as the first point of contact for all incoming enquiries, greeting clients warmly, and providing refreshments.

* Screening incoming phone calls, handling enquiries efficiently, and taking detailed, accurate messages.

* Ensuring all client-facing and communal areas are kept immaculately clean and tidy at all times.

* Monitoring and ordering office stationery.

Legal Administration & Support:

* Providing vital support to fee earners, including occasionally generating letters and typing attendance notes using the digital recording and case management systems.

* Handling legal documentation, including photocopying, scanning, and digital filing.

* Assisting with incoming and outgoing mail processing.

* Conducting general administrative duties such as data entry, word processing, establishing new case files, and drafting simple correspondence.

* Assisting with office projects and providing holiday cover within the wider team when required.

Key Skills Required

Exceptional Communication

* Excellent standard of written and spoken English is essential, with the ability to communicate articulately with clients and colleagues alike.

Client Care Excellence

* Strong orientation for quality customer service delivery, displaying tact, patience, and understanding—even when dealing with difficult visitors or working under pressure.

Technical Proficiency

* Good IT skills, especially in Excel, Word, and Outlook, with the ability to quickly learn new software, including legal case management and digital dictation systems.

Attention to Detail

* A high level of accuracy and a methodical approach to data entry, file management, and document processing in a fast-paced environment.

Team Work & Flexibility

* A dependable and collaborative approach, with the ability to work independently, prioritising tasks effectively to ensure the smooth running of the office.

Discretion

* An absolute respect for professional confidentiality and discretion.

To Apply

If you are looking to take the next step in your career with a supportive legal practice that rewards hard work, please submit your up-to-date CV via the application link