Salary: £26,609
Contract: Permanent
About the Client
Our client is a leading homelessness and housing support provider, helping individuals and families who are homeless, at risk of homelessness, rough sleeping, or transitioning into independent accommodation. They take a person-centred and trauma-informed approach, supporting people to build confidence, develop life skills, and sustain long-term tenancies.
The Role
As a Senior Dispersed Housing Officer, you will support residents living within temporary dispersed accommodation, helping them move towards independent living while ensuring properties are safe, compliant, and well managed.
Key Responsibilities
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Assess and support individuals referred into the service.
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Manage resident move-ins, tenancy sign-ups, and accommodation placements.
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Deliver one-to-one support focused on independent living and tenancy sustainment.
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Carry out property inspections and health and safety checks.
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Monitor repairs, maintenance, and property standards.
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Support residents to access benefits, services, and external agencies.
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Maintain accurate records, case notes, and housing documentation.
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Respond appropriately to safeguarding concerns and crisis situations.
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Support residents to secure suitable move-on accommodation.
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Build positive relationships with residents, landlords, local authorities, and partner agencies.
What We're Looking For
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Experience within housing, homelessness, support work, tenancy sustainment, social care, or a similar environment.
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Strong communication, organisation, and relationship-building skills.
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Ability to work independently and manage a varied workload.
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A compassionate, resilient, and non-judgemental approach.
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Good IT skills and experience maintaining accurate records.
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Understanding of safeguarding and professional boundaries.
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A full UK driving licence and access to a vehicle is desirable.
Ideal Backgrounds
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Housing Officer
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Homelessness Officer
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Tenancy Sustainment Officer
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Floating Support Worker
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Housing Support Worker
Benefits
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Competitive salary of £26,609.
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Ongoing training and development opportunities.
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Career progression within a supportive organisation.
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Pension scheme and life assurance.
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Health and wellbeing support.
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Employee discounts and reward programmes
Salary description
£26609.00 - £26609.00 per year