Imperial London Hotels Group based at
40 hours (5 Days out of 7 Days weekly rota)
£47,375.00 + Benefits
We are part of the Imperial London Family of Hotels, a family-run company with over 185 years of history. We’re rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels in Bloomsbury. Our purpose is to provide authentic London experiences and memorable stays to all our guests. And we believe that starts with the right team.
We are now recruiting a Food & Beverage Manager at our . Nestled opposite the picturesque Russell Square Gardens in the vibrant heart of Bloomsbury, London. Our newly acquired and refurbished IHG Brand, Holiday Inn Bloomsbury Hotel with 317 rooms. It’s a lively place to be, offering a Starbucks ground floor coffee bar, Media Lounge & co-working space area and the Stylish Artful Critic Bar ,13 Meeting Rooms and 1 Ballroom.
As a Food & Beverage Manager a heavy operational presence is key, keeping a calm approach when under pressure, ensuring seamless service and guest satisfaction is the highest priority.
You will oversee the food & beverage operations across our outlets, You will manage your F&B team, maintaining safety standards, managing stocks, financial reporting and creating authentic London experiences and memorable stays to all our guests.
Key Duties:
Oversee F&B service of meeting and events within M&E space and maintain responsibility for food and beverage in these spaces, that all functions run smoothly, and customer requirements are met.
Receive and respond to all customer feedback ensuring satisfaction regularly ensuring all guest feedback is dealt with in a professional and efficient manner.
Take responsibility for stock ordering and inventory for each outlet, ensure that all equipment and materials are ready for service.
Responsible for recruiting, onboarding all F&B team members and inspiring them to deliver the best customer service at every opportunity, preparing schedules so that there is adequate staffing levels to run each shift.
What we’d like from you
Previous experience gained as Restaurant Manager or Food & Beverage Manager in the hotel industry in a 4star Deluxe Standard.
A Passion for hospitality – you are all about creating memorable experiences that leaves our guests wanting to come back again and again.
Personable and engaging able to build rapport easily, with great communication skills both with internal departments and guests alike.
Excellent attention to detail and thrive in a fast-paced environment.
You will be a natural leader, with the ability to motivate and develop a team to develop their skills and knowledge and coach them to reach their full potential.
What’s in it for you
28 days holiday, increasing with length of service up to 33 days (including bank holidays)
Access to ILH Training Academy programmes, apprenticeships and supported study scheme
Access to Holiday Purchase Scheme
Complimentary uniform dry-cleaning. Discounted dry-cleaning on personal items.
Access to an interest-free Season Ticket Loan or Travelcard Loan
Team member flat rate discount & 50% discount to friends and family at any of our hotels
50% discount at ILH’s nine food and beverage outlets
Access to coffee and beverage discounts at Blooms Café - £1.50 per beverage
Access to an employee funded Health Cash Plan
Access to local Bloomsbury London discounts e.g. bowling and restaurant outlets
Access to Early Pay - instantly access a portion of the pay you’ve already earned
Access to shopping discounts across several high-street brands and online retailers
Access to salary sacrifice schemes e.g. nursery care, cycle to work & technology
Access to mental health first aiders support & well-being support
Access to our Employee Assistance Programme by Hospitality Action
You can explore additional benefits
About Us:
With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride.
We are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you’re ready to bring your expertise to support us with our new chapter, please apply today!
#LI-IMP
Salary description
£47375.00 - £47375.00 per year