This is a great opportunity to join a friendly, supportive team where you’ll have real ownership of your role and the chance to make a tangible impact.
This position will suit someone who is confident on the phone, enjoys problem solving, and can build positive relationships while securing payments.
Key responsibilities include:
Managing customer accounts and chasing outstanding payments
Making outbound calls to resolve queries and secure payment
Handling disputes and agreeing solutions
Monitoring credit limits and highlighting any risks
Posting and allocating customer payments accurately
Providing insight to the wider finance team on debtor positions
Following internal processes to achieve the best outcomes
To be considered for this position you will bring:
Strong communication skills with a confident, professional phone manner
Experience in credit control, collections, or a phone-based customer service role
Good attention to detail and organisation skills
Comfortable working to deadlines or targets
Competent with Excel and finance systems
A proactive, problem-solving mindset
What’s on offer:
Monday to Friday, 9:00 – 17:00
Flexibility / hybrid working options available
A supportive team environment
A role where you can make a genuine impact and develop your skillset
Please get in touch if you're interested to hear more about this fantastic opportunity
Salary description
£25000.00 - £30000.00 per year