This role is a practical, hands-on position responsible for supporting the safe, efficient and compliant operation of site facilities and maintenance activities.
The postholder will carry out a range of general maintenance and facilities tasks while also supporting essential administrative processes, including SAP requisitions, annual insurance renewal data gathering & inputting, contractor coordination and attendance at monthly planned preventative maintenance meetings with the facilities provider.
The role also provides day-to-day support to the Facilities Manager as required. The role will cover the Head Office in Surrey and the Training Academy in Derby, therefore a willingness to travel and a full clean driving licence is essential.
Key Responsibilities
* Carry out practical hands-on maintenance and facilities duties across the sites, including room set-ups for events, basic repairs, ad hoc painting and decorating, initial fault finding and rectification or escalation as required, inspections, housekeeping and general upkeep of buildings and associated areas.
* Support the delivery of planned preventative maintenance and reactive maintenance activities to help ensure facilities remain safe, operational and fit for purpose.
* Assist with various Facilities administrative tasks, such as raising and processing SAP requisitions accurately and promptly to support facilities and maintenance requirements. Assist with company annual insurance renewal processes, including the accurate inputting, checking and updating of required data.
* Attend monthly planned preventative maintenance meetings with the external facilities provider and contribute updates, actions and follow-up requirements as needed.
* Monitor and oversee contractors on site to ensure work is carried out safely, in line with company procedures, agreed scope and site standards.
* Ensure Risk Assessments, Method Statements and permits to work are in place, reviewed and followed where required before contractor activities commence.
* Support health and safety compliance by following site procedures, identifying hazards, reporting issues promptly and promoting safe working practices at all times.
* Maintain accurate records, complete routine checks and update documentation to support compliance, audit readiness and operational control.
* Work closely with the Facilities Manager and provide support with day-to-day facilities coordination, maintenance planning and site-related tasks as required.
* Respond to issues proactively and practically, using sound judgement to identify problems, recommend solutions and help drive issues through to completion.
* Liaise effectively with internal stakeholders, contractors and service providers to ensure maintenance and facilities matters are communicated and resolved efficiently.
* Provide facilities and maintenance support across the Head Office in Surrey and the Training Academy in Derby, travelling between sites as required to meet operational needs.
Skills and Experience:
* Previous experience in facilities, maintenance, building services or similar hands-on operational roles.
* Good practical maintenance skills with the ability to undertake a range of routine site tasks safely and effectively.
* Experience of supporting administrative activities within a facilities or maintenance environment, though full training will be given.
* Ability to raise purchase requests or requisitions, ideally using SAP or a similar system, with full training provided on SAP as required.
* Experience of working with contractors and service providers in a site-based environment.
* Understanding of planned preventative maintenance and the importance of compliance-led maintenance processes.
* Awareness of contractor control requirements, including permits to work, Risk Assessments and Method Statements.
* Good working knowledge of health and safety requirements relevant to facilities and maintenance activities.
* Competent IT and data entry skills, with the ability to maintain accurate records and input information with a high degree of accuracy.
* Willingness and ability to travel between the Head Office in Surrey and the Training Academy in Derby as required by the role.
Personal Attributes:
* Strong problem-solving skills with a practical and solutions-focused approach.
* Close attention to detail, particularly when completing records, data input and compliance-related checks.
* Ability to multitask and manage a varied workload in a fast-paced environment.
* Reliable, organised and able to prioritise effectively.
* Good communication skills and the ability to work collaboratively with colleagues, contractors and external providers.
* Flexible approach with a willingness to support wider facilities and operational needs.
* Able to work a core cover pattern of 8:00 am to 4:00 pm, five days per week, with flexibility as required.
Compliance and Support:
The postholder is expected to work in line with company policies, health and safety legislation and site procedures at all times. You will support compliance activities, contribute to safe contractor management and assist the Facilities Manager in maintaining an efficient, safe and well-managed working environment.
The role requires a balance of practical hands-on capability, administrative accuracy, flexibility in working hours and a proactive approach to supporting site operations.
Rolling Contract
On site
Use of a company vehicle when visiting sites
Interested? Please apply
Salary description
£32000.00 - £40000.00 per year