IT Technician

Your new company
This is an ambitious Church of England multi-academy trust, committed to delivering high-quality education within a strong, values-driven ethos. The family of schools serves a diverse range of communities, and they are united by a shared vision: to enable every child and young person to flourish academically, socially and spiritually. As the trust continues to develop, technology plays a vital role in supporting effective teaching, learning and operations across the schools. They are investing in modern, reliable IT systems and infrastructure to ensure colleagues and pupils have the tools they need to succeed. Collaboration is at the heart of their approach, with central and school-based teams working closely together to deliver responsive, innovative and secure digital services. They place a strong emphasis on professional development, offering opportunities for staff to grow their skills and contribute to trust-wide improvement. This is an exciting opportunity to join a supportive and forward-thinking organisation, where your expertise in IT will have a tangible impact across multiple schools and communities.
Your new role
Reporting to the Operations Director, you will be joining a team of IT specialists and be responsible for providing 1st line support to both staff and pupils across the 3 primary schools, ensuring issues are resolved efficiently and effectively. The role involves supporting and administering Microsoft 365, including user accounts, permissions and SharePoint access, as well as managing and troubleshooting Microsoft Entra ID (Azure AD) and Intune for device and user management. You will be responsible for deploying, configuring and maintaining a range of devices, including iPads, Chromebooks and other mobile technologies, alongside installing and supporting hardware such as computers, printers, interactive whiteboards and network equipment. You will also support staff in the effective use of IT systems through guidance and training, manage software installations and updates in line with licensing requirements, and ensure compliance with IT security and data protection policies, including GDPR. In addition, the role includes maintaining accurate documentation and asset registers, supporting procurement and stock management of IT equipment, and working collaboratively with internal teams and external suppliers to continuously improve IT services across the trust.
What you'll need to succeed
In order to be successful in securing this position, you must have 1st line support experience, with knowledge of Microsoft 365 and Active Directory in particular. As this role is based across 3 sites, it would also be beneficial if you have a valid UK driving licence and your own vehicle. A proactive approach to IT support is required, as well as strong communication and collaboration skills to ensure that a high level of IT support is provided at all times.
What you'll get in return
In return, you will be paid a salary of between £26,000 and £27,500 dependent on experience and become an integral part of this family of schools, with a supportive IT team. You will be working closely with other IT team members, therefore gaining further experience and exposure to new technologies, allowing you to develop your own skills.
What you need to do now

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