Sales Order Processor

The Sales Order Processor will play a key role in the Customer Service department, ensuring accurate and timely processing of orders in the fast-paced FMCG industry. This temporary role is based in Thirsk and requires a detail-oriented individual to maintain the highest standards of service.

Client Details

The employer is a well-established organisation in the FMCG industry, recognised for its focus on operational excellence and customer satisfaction. As a medium-sized enterprise, it supports a collaborative and efficient work environment.

Description

Process customer orders accurately and efficiently using internal systems.
Communicate effectively with clients to confirm order details and resolve queries.
Coordinate with internal teams to ensure timely order fulfilment.
Monitor stock levels and update customers on product availability.
Maintain accurate records of transactions and customer interactions.
Support the Customer Service team with administrative tasks as required.
Identify and escalate issues to the appropriate department when necessary.
Contribute to maintaining a high standard of customer satisfaction.Profile

A successful Sales Order Processor should have:

Strong attention to detail and accuracy in data entry.
Proficiency in using order processing systems and Microsoft Office Suite.
SAP knowledge would be advantageous.
Effective communication and problem-solving skills.
Ability to work efficiently in a fast-paced FMCG environment.
Experience in a similar role within customer service or order processing.
A proactive approach to managing tasks and meeting deadlines.Please note due to the immediacy of this role we can only accept candidates who can start immediately.

Job Offer

Immediate start role.
Free on-site parking.
Opportunity to gain valuable experience in the FMCG industry.
Work in a supportive and collaborative environment in Thirsk.
A chance to develop key skills in customer service and order processing.If you are detail-oriented and eager to work in the thriving FMCG sector, we encourage you to apply for this Sales Order Processor role today