My client, a well-established and growing supplier within the construction sector, is currently seeking an Internal Sales Team Leader to join their busy sales office on a permanent basis. This is an excellent opportunity for an experienced sales professional looking to take the next step into a leadership role, supporting the Internal Sales Manager in driving performance, developing the team, and creating a proactive, sales focused culture.
Responsibilities
Support the Internal Sales Manager in motivating, coaching, and developing the Internal Sales team
Drive a sales first mindset, encouraging increased customer engagement and commercial growth
Plan and allocate daily workloads, ensuring tasks are prioritised effectively across the team
Monitor team performance, identifying opportunities for improvement and addressing any operational challenges
Act as the first point of contact for team support and escalations when required
Promote high standards of customer service, communication, and professionalism
Encourage improvements in call answer rates, email response times, and overall customer experience
Support KPI tracking, reporting, and the achievement of team and business objectives
Skills
Previous experience within an internal sales, customer service, or commercial office environment
Experience leading, supervising, or supporting a team, either formally or informally
Strong organisational skills with the ability to manage workloads and competing priorities
Confident communicator with the ability to motivate and influence others
Proactive and solutions focused approach to problem solving
Package
£35,000 - £38,000 basic salary (dependent on experience)
Opportunities for career progression and professional development
Staff discounts and additional company benefits
Free on site parking
Supportive and collaborative working environment
Salary description
£35000.00 - £38000.00 per year