We are working closely with a long-standing client and well-established apparel business who supply high-quality clothing and branded merchandise to a diverse range of customers across multiple sectors. Following continued business growth, they are now looking to appoint a Sales Administrator to join their busy and collaborative commercial team, supporting customers, coordinating orders, and ensuring a smooth end-to-end sales process from initial enquiry through to final delivery.
This is a fantastic opportunity for someone with experience in sales support, customer service, administration, or wholesale environments who thrives in a fast-paced setting and is passionate about delivering a high level of customer service. This role will naturally process into an Account Executive. Where you will have more interactions with clients and eventually mange your own portfolio.
Key Responsibilities
Processing customer orders and ensuring all information is accurate and up to date
Providing administrative support to the sales and account management teams
Acting as a point of contact for customer enquiries regarding orders, stock availability, pricing, and deliveries
Liaising with suppliers, production teams, and logistics providers to ensure customer requirements are met
Maintaining accurate customer records and updating internal systems
Preparing quotations, order confirmations, and sales documentation
Monitoring order progress and proactively communicating updates to customers
Assisting with stock management and reporting where required
Supporting key customer accounts and helping to maintain strong client relationships
Resolving customer queries efficiently and professionally
Supporting wider commercial projects and sales initiativesSkills & Experience
Previous experience in a sales administration, customer service, order processing, or sales support role
Experience within wholesale, apparel, fashion, textiles, merchandise, manufacturing, or product-based environments would be advantageous
Strong organisational skills with excellent attention to detail
Confident communicator with the ability to build positive relationships with customers and colleagues
Proficient in Microsoft Office, particularly Excel and Outlook
Able to manage multiple priorities and work effectively in a fast-paced environment
Proactive, reliable, and customer-focused approach you have not been successful on this occasion.If you're looking for a role where you can develop your commercial skills, build client relationships and accelerate your career, please send us your CV to review.
If you have not had a response from us within 5 days of your application, unfortunately you have not been successful on this occasion
Salary description
£28000.00 - £31000.00 per year