As an Assistant Manager, this role is part customer service, part sales and part facilities management. This is a varied position, and no day is the same
In this role as Assistant Manager you will be:
* Providing a great customer experience both on the phone and face to face
* Report into the Store Manager (You are a team of 2)
* Following up on all overnight website enquiries and converting any prospects into storage customers
* Daily checking of units making sure that all is secure
* Chasing customer payments
* Gaining customer reviews on your service
* Making sure the storage facility is neat and tidy for your customers
To be successful in this role of Assistant Store Manager you will need:
* A confident personality with good customer service skills
* Experience in a sales role (this is not hard sales but keeping customers happy and increasing sales is important)
* To be reliable and willing to learn
* Ability to work in a small team
* Ability to lone work on occasion
* Have a responsible and self-motivated attitude (and support your manager)
* Physically fit (on your feet and walking up and down the facility)
* IT literate (there's some administration)
* Driving licence (desirable)
In return you will be working within a supportive management structure
* Salary scale - £26,500 basic plus good monthly and quarterly bonuses (total package circa £31k OTE).
* 20 days holiday (rising to 25 days) and Bank Holiday
* Free parking on site
* Healthshield plan (covering medical needs)
* Pension scheme
Hours – 40 hours per week (Mon to Fri - 8.30am to 6pm on a split shift basis), alternate Saturdays (10 – 4pm)
Full structured training provides. You need to be supported to succeed!
APPLY NOW
Please visit our careers page for more details on the position
If you have the skills and experience that we are looking for, please apply directly to this advert with an up to date CV
Salary description
£25000.00 - £27000.00 per year