Due to further growth and expansion within the business, our client is looking to recruit an experienced Property Management professional to lead and inspire a high-performing team.
This is an opportunity to take ownership of a well-established Property Management function, leading a team of 4 Property Managers responsible for approximately 700 fully managed properties while driving service excellence, operational performance and team development.
If you’re someone who enjoys building high-performing teams, improving processes and creating exceptional customer experiences — this could be your next step.
Role
* As Property Management Team Leader, you’ll oversee the entire Property Management operation within your branch, ensuring outstanding customer experience while maintaining operational excellence across compliance, maintenance and portfolio performance.
* Oversee the 4 core pillars of Property Management, Maintenance Coordination, Property Compliance, Review of third-party inspections/checkouts, Deposit negotiations and End of Tenancy management.
* Ensure service standards and KPIs are consistently achieved.
* Monitor workload distribution and portfolio health.
* Identify and implement process improvements.
* You’ll lead from the front—creating accountability, developing people and delivering a culture of high standards and continuous improvement.
* You’ll work closely with senior leadership to shape initiatives, improve performance and support wider business objectives.
* Lead, coach and develop a team of 4 Property Managers.
* Conduct regular 1:1s and performance reviews.
* Build clear development plans and progression pathways.
* Create a culture of accountability, engagement and collaboration.
* Support recruitment, onboarding and retention initiatives.
* Manage performance and address underperformance constructively.
Candidate
* Previous experience within Residential Property Management.
* Leadership experience managing or mentoring others.
* Strong understanding of compliance and operational processes.
* Commercial awareness and KPI management capability.
* Excellent communication and stakeholder management skills.
* A proactive mindset with a passion for developing people.
* Strong organisation and decision-making skills.
* Ability to drive change and improve performance.
Career progression and why join
* You’ll have clear progression opportunities within Property Management leadership as well as exposure to adjoining departments, Lettings, Estate Agency, Operations & Support and wider leadership opportunities across the business.
* Proud to be recognised as one of The Sunday Times Best Places to Work in the UK – 2026
* Recognised at the Estate Agency Awards 2025.
* A business committed to investing in people, systems and continuous improvement.
Package
* Basic salary to £40,000.
* Commission.
* Additional company benefits
Salary description
£30000.00 - £40000.00 per year