Location: Birmingham (Hybrid Working)
Salary: £33,000 - £35,500
Contract: 12 Months Fixed-Term
Network IT are working with a large and highly respected organisation to recruit a HR & Payroll Functional Expert to join their critical systems team. This is an exciting opportunity to support and optimise critical enterprise systems across HR and Payroll with a strong focus on Oracle SaaS environments.
Working within a collaborative systems team, you will play a key role in improving business processes, supporting system enhancements, resolving complex issues, and ensuring the effective operation of enterprise platforms.
Role Overview
As a Functional Expert, you will provide specialist support across HR and Payroll systems, combining strong business process knowledge with technical systems expertise.
You will support the ongoing optimisation of Oracle and enterprise applications, taking ownership of configuration changes, release management, regression testing, reporting, and end-user support. The role requires someone comfortable working across complex stakeholder environments, driving process improvements, and influencing adoption of new ways of working.
Key Responsibilities
Support and optimise HR & Payroll enterprise systems, including Oracle SaaS platforms
Resolve Level 2 incidents, troubleshooting system, configuration, and data-related issues
Deliver configuration changes, enhancements, integrations, and system improvements
Coordinate and execute regression testing and support quarterly release management activity
Develop and maintain reports to support business intelligence and operational reporting needs
Maintain strong oversight of data integrity and master data management
Work closely with stakeholders to improve processes and encourage adoption of best practice
Support end-user documentation, training materials, and user training activities
Collaborate across wider functional areas to support cross-team working and service continuity
Essential Skills & Experience
Experience supporting and optimising enterprise HR or Payroll systems
Strong understanding of business processes, systems configuration, and data management
Experience with system testing, release management, and incident resolution
Knowledge of Oracle Cloud / Oracle HCM Cloud highly desirable
Strong stakeholder engagement and communication skills
Ability to influence, challenge, and support users at all levels
Excellent organisation, problem-solving, and prioritisation skills
Experience working within complex organisational environments such as Higher Education, Public Sector, or large enterprise organisations
Salary description
£33000.00 - £35500.00 per year