Our Role
You will be based at the Head Office in Worsley however, will occasionally be required to work at our Lingley Mere office in Warrington.
Working as part of the noticing team and working side by side with the programme team on the New Connections contract.
Satisfaction of customers is measured through a new regulatory measure called D-MeX. You will work closely with the United Utilities programming team alongside the Network Plus Operational team to influence a dramatic improvement in the D-MeX measure and show leadership skills to genuinely care about the ratings customers give of Network Plus’s Connections services.
Key Responsibilities
Submitting and obtaining the required permitting details to ensure we hit the customer and client programmed W.O.D.
Understanding and being able to navigate the Street Manager and Aurora management systems.
Liaise with the contract area Managers and Supervisors to ensure permits are worked to correctly and everybody understands the durations etc.
Managing and updating the system, tracking progress, maintaining timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated.
Request TTRO’s, co-ordinating with other 3rd parties e.g. Parking suspensions, bus stop suspensions, road closures etc and associated permits in real time.
Raise purchase orders through the Network Plus procurement team to pay for 3rd party invoices for TTRO’s.
Attend the daily and weekly programming calls and manage progress ensuring the teams are working to the correct permitting conditions.
Liaising with local authority’s and client representatives
Coordinating with other 3rd parties e.g. Parking suspensions, bus stop suspensions, road closures etc
Transmit notice/permit requests in a timely manner, open and close street work notices/permits and submit final registrations as required.
Identify street works issues and apply early intervention and escalate street works compliance issues where appropriate
Analyse and respond to Section 74 charges & fixed penalty offences
Run and circulate daily jeopardy reports as required
Monitor and chase any outstanding issues
Skills, Knowledge & Expertise
Experience of working within the Utilities sector
Street Manager and Aurora management experience with sound knowledge and understanding of statutory requirements
Be IT and system literate
Strong written and verbal communication skills
Able to work in an organised manner to meet important deadlines
In depth understanding of the operational activity
Exceptional organisational skills
Good working knowledge of Microsoft Office systems
Strong planning and organisational skills
Ability to communicate effectively under pressure
Job Type: Full-time 08:00 – 16:00.
Job Benefits
We offer a competitive salary based on experience along with a full benefits package.
Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy which you can find here - (url removed).
About Network Plus
Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.
We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.
We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances
Salary description
£26437.00 - £31148.00 per year