Client Details
Our client is a leading organisation with a nationwide footprint, delivering essential services supported by robust and secure IT infrastructure. They are investing heavily in their technology estate, offering engineers the chance to work on large-scale, mission-critical systems in a dynamic and collaborative environment.
Description
As a Field Infrastructure Engineer, you will be responsible for maintaining, upgrading, and supporting a wide range of physical IT infrastructure across multiple UK locations. This includes servers, end-user devices, networking equipment, medical and imaging systems, and associated power and cooling technologies.
You will manage the full lifecycle of infrastructure assets, supporting installation, relocation, upgrades, and decommissioning activities in line with SLAs.
The role involves providing 3rd line support for complex issues, delivering on-site troubleshooting and root cause analysis, and collaborating with internal teams and external vendors to ensure high availability and performance.
You will also contribute to infrastructure projects, new site rollouts, and continuous improvement initiatives, ensuring systems remain secure, compliant, and resilient across the estate.
Profile
A successful Field Infrastructure Engineer should have:
Strong experience in infrastructure engineering across servers, networks, and end-user computing
Knowledge of networking fundamentals (DHCP, DNS, IP) and advanced troubleshooting
Experience providing 3rd line or higher technical support in complex environments
Familiarity with ITIL service management practices
Industry certifications such as CCNP, MCSE, or equivalent
Experience in field-based roles requiring travel and site work
Exposure to medical or imaging systems (desirable)
Excellent communication and stakeholder management skillsJob Offer
Salary of £45,000 - £50,000
25 days holiday with option to buy more
Private healthcare
Retail discounts and subsidised gym membership
Access to GP, mental health, and wellbeing services
Annual healthcare allowance
Cycle to Work scheme
Additional lifestyle benefitsIf this sounds like an opportunity you'd be excited about, then reach out
Salary description
£45000.00 - £50000.00 per year