CTO

Chief Technology Officer (CTO)
Location: North East England (Hybrid)
Salary: Competitive + Executive Benefits Package
 
The Opportunity
We are seeking an experienced and commercially minded Chief Technology Officer (CTO) to lead the technical strategy, innovation and service development of a growing technology business.
 
This is a hands-on leadership role requiring a blend of technical expertise, strategic thinking and commercial awareness. You will play a key role in shaping the future direction of the business, ensuring technology remains at the heart of service delivery, customer success and business growth.

You will be responsible for driving technical excellence, developing high-performing teams and identifying opportunities to leverage emerging technologies to create value for customers.

Key Responsibilities:

Technology Strategy & Leadership
Define and execute the organisation's technology strategy and roadmap
Ensure technology services align with business objectives and customer requirements
Identify emerging technologies and opportunities for innovation
Drive continuous improvement across technical operations, service delivery and customer outcomes
Act as the senior technical authority within the business
Service & Solution Development:

Oversee the development and evolution of managed services, cloud, cyber security and modern workplace offerings
Ensure technical solutions remain competitive, scalable and commercially viable
Work closely with sales and customer success teams to support solution design and customer engagement
Contribute to the development of new service offerings, including AI and automation capabilities
Support strategic customer engagements and technical escalations where required Leadership & Team Development

Lead, mentor and develop technical teams across infrastructure, cloud, security and professional services
Foster a culture of accountability, innovation and continuous learning
Support succession planning and talent development initiatives
Ensure teams possess the skills and capabilities required to support future growth Customer & Commercial Engagement

Build trusted relationships with customers, partners and vendors
Support business development activities through technical leadership and solution expertise
Participate in customer strategy discussions, workshops and presentations
Ensure technical decisions support both customer outcomes and commercial objectives Governance & Operational Excellence

Maintain oversight of technical standards, security frameworks and best practices
Ensure compliance with relevant regulatory and industry requirements
Manage technology risk and support business continuity initiatives
Drive operational efficiency through automation, standardisation and process improvement Skills & Experience (Essential):

Proven leadership experience within an MSP, technology services or consultancy environment
Strong technical background across cloud, infrastructure, cyber security and modern workplace technologies
Experience developing and executing technology strategies
Demonstrable success leading technical teams and driving organisational growth
Strong stakeholder management and communication skills
Commercial awareness with the ability to align technology investments to business outcomes
Experience supporting customer-facing technical engagements Desirable

Experience within a Microsoft-focused technology environment
Knowledge of Azure, Microsoft 365, Modern Workplace and AI technologies
Experience developing managed service offerings
Exposure to mergers, acquisitions or business transformation programmes
Relevant technical or leadership certifications What Success Looks Like
Success in this role goes beyond maintaining technology.
You will help shape the future direction of the business, ensuring customers continue to receive innovative, secure and high-quality technology services whilst supporting the organisation's growth ambitions.
You will be responsible for building a technology function that is scalable, commercially aligned and recognised as a trusted advisor to customers.
 
Personal Attributes

Strategic thinker with a strong commercial mindset
Natural leader who inspires confidence and trust
Passionate about technology and innovation
Customer-focused and solutions-oriented
Comfortable operating at both strategic and operational levels
Driven by continuous improvement and business growth Why Join?
This is an opportunity to play a pivotal role within an ambitious technology business at an exciting stage of growth.
You'll have the autonomy to influence strategy, shape technical direction, develop high-performing teams and help define the future of the organisation's technology offering