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Brook Street Social Care

Family Support Worker

Brook Street Social Care Banstead
32,000
32 - 40 hour


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    Brook Street Social Care

    Family Support Worker

    Brook Street Social Care Banstead
    32,000
    32 - 40 hour
    Status Open
    Apply now

    Apply on the employer's website


    What we ask

    Education

    No minimum education required

    What we offer

    Salary
    £32,000
    Hours
    32 to 40 hours per week
    Employment type
    permanent

    Job description

    Family Support Worker
    Salary: £26,000 to £28,500 per annum (dependent on experience)
    Service: Residential Family Assessment Centre
    Reports to: Senior Practitioner / Lead Practitioner / Deputy Manager

    Role Purpose

    The Practitioner role represents a progression from entry-level practice and requires increased autonomy, professional confidence, and responsibility within the organisation therapeutic residential family centre. The post holder plays an active and integral role in supporting mothers and babies, contributing directly to structured parenting observations and assessments, and maintaining high standards of safeguarding and recording practice.

    Practitioners are expected to demonstrate a sound understanding of trauma-informed care, attachment, and risk, and to apply this understanding consistently in day-to-day practice. The role requires the ability to balance emotional support with appropriate professional challenge, promote parental capacity and resilience, and contribute meaningfully to assessment evidence that informs decision-making for families.

    The Practitioner supports the organisations overarching aim of safeguarding babies, strengthening early attachment, and supporting parents to make sustainable change within a therapeutic and assessment-led environment.

    Key Responsibilities

    Care, Support and Therapeutic Practice

    Support mothers and babies in their daily routines in a manner that is safe, nurturing, predictable, and emotionally containing

    Actively promote parental responsibility, confidence, and independence while maintaining appropriate professional boundaries

    Support parents during emotionally challenging moments using trauma-informed, non-judgemental approaches

    Contribute to a therapeutic environment that prioritises safety, trust, consistency, and emotional regulation

    Observation, Assessment and Recording

    Undertake regular, structured parenting and interaction observations in line with the organisations assessment framework

    Accurately record observations using clear, factual, and balanced language that distinguishes fact from interpretation

    Contribute to structured assessment evidence, ensuring consistency and reliability in reporting

    Maintain high-quality daily logs, handover notes, and records that meet regulatory and organisational standards

    Safeguarding and Risk Management

    Maintain a clear and proactive understanding of safeguarding responsibilities and thresholds

    Identify early indicators of risk or concern relating to babies, parents, or the wider environment

    Escalate safeguarding concerns immediately and appropriately in line with the organisation safeguarding procedures

    Support the implementation of risk management strategies within placement plans

    Work within professional boundaries at all times, recognising the importance of boundaries in safeguarding and therapeutic work

    Multi-Disciplinary and Team Working

    Work collaboratively with colleagues across shifts to ensure continuity of care and assessment

    Contribute constructively to handovers, team meetings, and reflective discussions

    Support the consistent implementation of care plans, assessment plans, and routines

    Communicate professionally and respectfully with visiting professionals under guidance from senior staff

    Professional Development and Practice Standards

    Engage fully in supervision, reflective practice, and ongoing training

    Demonstrate openness to feedback and a commitment to continuous improvement

    Apply learning from training and supervision into daily practice

    Uphold the organisations values, ethos, and therapeutic model at all times

    Policies, Procedures and Professional Conduct

    Adhere to all the organisation policies, procedures, and codes of conduct

    Work in accordance with relevant legislation, guidance, and regulatory requirements for residential family centres

    Maintain confidentiality and data protection standards, understanding when information sharing is required for safeguarding purposes

    Represent the organisation professionally and appropriately at all times

    Essential Requirements

    Level 3 qualification in Health and Social Care, Children and Young People, or a related field (or commitment to working towards this)

    Basic knowledge and understanding of safeguarding children and babies

    Willingness to learn, develop, and work under supervision

    Emotional resilience and the ability to work within an emotionally demanding environment

    Ability to follow structured routines, guidance, and direction

    Basic written and verbal communication skills

    Desirable Requirements

    Previous experience in a care, family support, early years, or residential setting

    Awareness of trauma-informed or attachment-focused approaches

    Interest in developing a career within therapeutic or assessment-based residential services
    Salary description

    £32000.00 - £32000.00 per year

    Apply now

    Apply on the employer's website

    Apply now

    Apply on the employer's website


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