Overall Purpose
The purpose of this role is to lead and contribute strategic creative thinking, alongside delivering hands-on design expertise, to develop high-quality brand and marketing materials across Get Living and its portfolio. The role is instrumental in shaping and executing creative solutions that support both central brand initiatives and neighbourhood-specific needs, contributing to the effective delivery of marketing, operational and brand objectives.
Key Relationships
Internal: Neighbourhood Director, Resident Experience Director, Marketing Team, Neighbourhood/General Managers, Development and Real Estates Team and other Business Support Functions.
External: Freelance photographers and videographers, third-party printers and signage companies.
Key Responsibilities & Accountabilities
- Deliver high-quality, hands-on design outputs across digital, video and print channels, including marketing collateral, digital assets, video content, environmental graphics (vinyls, wayfinding, signage, hoarding), presentations and internal communications.
- Ensure consistent application and governance of Get Living’s brand identity, alongside individual neighbourhood brands, across all touchpoints.
- Support the creation, rollout and evolution of neighbourhood brands, contributing to wider brand-led and placemaking initiatives across the portfolio.
- Manage and prioritise the end-to-end design workflow, taking ownership of incoming requests, timelines and delivery to ensure all projects are completed efficiently and to a high standard.
- Oversee projects from concept through to final production and installation, liaising with external suppliers to ensure quality and accuracy of execution.
- Conduct regular creative reviews to maintain high standards of design quality, consistency and effectiveness across all outputs.
- Collaborate closely with internal stakeholders to interpret business needs and translate them into clear, actionable and commercially effective creative solutions.
- Present design concepts and clearly articulate the rationale behind creative decisions to stakeholders.
- Provide guidance and support to junior team members or freelancers where required, fostering a collaborative and high-performing creative environment.
- Maintain and develop brand assets, templates and guidelines to support efficient and consistent delivery.
- Support leasing, marketing and resident engagement activity through impactful and on-brand creative output.
- Continuously seek opportunities to improve creative processes, output and brand impact.
Experience and Skills Required
- Proven experience in a graphic design or design management role, with a strong portfolio demonstrating delivery of high-quality, multi-channel design projects.
- Extensive experience creating design work across digital, social and print platforms, with a strong understanding of channel-specific requirements and best practice.
- Advanced proficiency in Adobe Creative Suite, including InDesign, Illustrator and Photoshop (additional motion/video tools advantageous).
- Strong understanding of brand governance, with the ability to apply and maintain consistency across multiple brands and touchpoints.
- Experience supporting marketing, brand and placemaking initiatives, ideally within property, hospitality or a customer-focused environment.
- Hands-on experience creating and editing video content for digital channels.
- Solid working knowledge of print production processes, materials and file setup, with the ability to manage work through to final output.
- Experience managing external agencies, freelancers and production suppliers to deliver high-quality creative work (desirable).
- Strong organisational skills, with the ability to manage multiple projects, stakeholders and deadlines in a fast-paced environment.
- Confident communicator, able to present ideas clearly and collaborate effectively with cross-functional teams.
Key Competencies
- Strong creative judgement, with a keen eye for visual detail, content and storytelling across multiple channels
- Highly organised, with excellent attention to detail and the ability to manage multiple priorities effectively
- Collaborative and proactive, building positive working relationships across teams and stakeholders
- Confident communicator, able to clearly articulate ideas and present creative rationale
- Commercially aware, with the ability to align creative output to marketing objectives and performance drivers
- Adaptable and solutions-focused, able to respond effectively in a fast-paced, evolving environment
Note - this is a summary of the main duties of this position. The Company reserves the right to require the role-holder to undertake such additional tasks or duties as may be within their capabilities and abide by all reasonable rules and instructions given by the Company.
Get Living Commitment
Diversity & Inclusion
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Health and Safety
Get Living is responsible for providing a safe and healthy environment for all employees, residents, commercial occupiers, service providers, and visitors who may be affected by its undertakings across its portfolio. We are committed to continual improvement of performance, recognising the importance of investing in the health and welfare of our Employees by providing a physical and social working environment which is conducive to maintaining a healthy, fit and highly motivated workforce. We encourage a positive health and safety culture by actively promoting occupational health and safety through the provision of information, training, instruction and supervision. Through ongoing consultation with employees, partners and suppliers everyone is enthusiastically involved in managing risk and ensuring that our sites are a safe place to live, work and visit.
ESG
Get Living is committed to leading and promoting ESG initiatives as well as identifying ways to improve sustainability goals.
GET LIVING VALUES
Actively champion our company values:
Respect Helps build trust and stronger relationships
Integrity Acting with honesty and accountability
Togetherness Strengthens teamwork and helps us face challenges side by side
Excellence Inspires us to push boundaries and deliver outstanding results
Innovation Be adaptable to evolve in a changing world
Note - this is a summary of the main duties of this position. The Company reserves the right to require the role-holder to undertake such additional tasks or duties as may be within their capabilities and abide by all reasonable rules and instructions given by the Company.