Credit Control Administrator

The Team & Focus of the Role

As a brand-new role for the team, this is a great opportunity for an experienced Credit Control Administrator to join our Finance division on a 12 month fixed term contract. We are recruiting an organised and detail‑focused Administrator to join our team and support our Credit Control Manager in day-to-day transactional credit activity, whilst being instrumental in data cleansing.

This role would be based in our Ashby office and operates within our hybrid working policy. Hours would ideally be 37.5 a week (Monday – Friday).

In return, beyond your base salary you will be included in:

* Competitive pay & discretionary bonus scheme

* Generous holiday: 25 days to start, plus bank holidays, your birthday, and the entire festive period off! You can also buy up to three extra days each year

* Enhanced family leave: 26 weeks’ fully paid maternity, adoption, or shared parental leave, plus 4 weeks fully paid paternity leave (for qualifying colleagues)

* Access to exclusive savings via our shopping discount portal

* Death in Service cover and an Employee Assistance Programme (including health appointments for you and your family)

* 2 days’ Volunteering & Pro Bono Leave each year (pro rata for part-time colleagues)

*Please note – Some benefits will be pro-rata.

Duties will include:

* Ensuring the integrity of customer data on our ERP systems and carrying out data cleansing

* Setting up new customer accounts including checking credit references

* Assist with chasing overdue accounts and resolving customer queries to facilitate payment

* Manage the credit control inbox, issue monthly statements, and process credit notes and help ensure that payments are correctly allocated to invoices

* Supporting the Credit Control Manager with day-to-day transactional credit activity

* Assisting with reporting, Excel work and wider finance administration where needed

The successful candidate will ...

* Be approachable, professional, and confident speaking with clients, mainly on the phone

* Have strong negotiation skills and comfortable handling sometimes difficult conversations in a calm and professional way

* Able to build strong working relationships with internal colleagues and senior stakeholders

* Be well organised, able to manage own workload and prioritise tasks

* Have good attention to detail, producing consistently accurate work

* Be confident in the use of outlook and excel (experience of working with accountancy software be helpful, but is not essential)

Why Fisher German?

We’ve been around for a while, but it doesn’t mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you’ll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more.

What’s not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch.

We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 6-property market sectors; rural, commercial, development, residential, infrastructure services and sustainable energy.

Bring Yourself to Work

It’s simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we’re proud to be an Equal Opportunities Employer