Reception Manager
Permanent · Full-time · On-site · £35,000 - £40,000
The Opportunity
Our client is a dynamic, flexible business environment, the kind of place where first impressions genuinely matter and the front-of-house team sets the tone for everyone who walks through the door. They're looking for a polished, people-first Reception Manager to own that experience entirely.
This is a senior role with real scope, you'll lead daily reception operations, manage a small team, and be the go-to person for clients, visitors, and internal stakeholders alike. If you take genuine pride in the standard of service you deliver, this one's worth a conversation.
What You'll Own
Day-to-day management of the reception and front-of-house function
Delivering a consistently high standard of service to clients, visitors, and internal teams
Meeting room bookings, visitor management, and office presentation standards
Onboarding new clients and maintaining strong ongoing relationships
Supervising, training, and scheduling reception staff
Managing incoming calls, emails, and enquiries professionally and efficiently
Coordinating office supplies, facilities requests, and general administration
Upholding health & safety, security, and company procedures at all times
Supporting events, hospitality, and community engagement activities
Who You Are
Experience:
Previous experience in a senior receptionist, FOH, or reception management role
Comfortable supervising a team and managing competing priorities
Background in flexible workspace, hospitality, or a client-facing environment
Character:
Warm, professional, and keeps calm under pressure
Strong communicator (written, verbal, and in-person)
Highly organised with excellent attention to detailTakes genuine pride in the experience they create
Salary description
£35000.00 - £40000.00 per year