About the Role
The Sales Associate is responsible for escorting the customer through the sales ritual, upholding the brand characteristics while exhibiting impeccable professionalism and knowledge of the product.
Responsibilities
- Achieve monthly and seasonal individual and store sales goals assigned by the Store Manager and by the Company
- Perform a sales ritual in line with brand policy: helping customers choose products that best suit their needs and desires, and ensuring the highest level of Customer Service and quality of sales
- Organize your own work in order to achieve sales objectives and observe timelines
- Keep constant tabs on products present in the store and their prices, capture customer data according to the CRM
- Ensure that customers are informed of the arrival of new collections and special events
- Contribute to upholding the visual display of all products in accordance with brand visual standards
- Take an active role in inventory. Participate in goods receiving and ensure quality control
- Be aware of the sales plan and coordinate constantly with coworkers in order to guarantee an atmosphere that is in keeping with the brand image
- Gather feedback from customers on the collection and communicate it to the Store Manager
Required Skills
- Minimum 1 year of experience as a Sales Associate within retail
- Ability to build relationships with customers and colleagues
- Strong organization
- High flexibility and ability to adapt to different customers
- Ability to discuss with clients showing passion for fashion products
- Work as a team player with colleagues to contribute to a positive working environment
- Ability to work with a flexible schedule
- Other language speaking is a plus
- Visa sponsorship is not available for this role. Applicants must be legally authorized to work in the UK without restriction.
What We Offer
- Salary of £30,000 base
- Performance-based commission scheme
- Opportunities for career progression and development.