Are you an experienced Cleaning Operations Manager, Senior Area Manager, or Regional Cleaning Manager looking for a role where you can lead and develop a team while driving operational excellence? Do you enjoy managing managers, building strong client relationships, and ensuring high standards are delivered across multiple contracts? Would you like to work for a genuinely supportive business that values its people and offers real career progression?
We are recruiting for a Cleaning Operations Manager to oversee a portfolio of cleaning contracts across the Midlands, managing a team of five Cleaning Managers. This is an exciting opportunity for an experienced leader who thrives in a fast-paced environment and enjoys developing high-performing management teams.
Reporting directly to senior leadership, you will be responsible for the overall operational performance of the region, ensuring exceptional service delivery, client satisfaction, and commercial success.
About the Company
This is a well-established and growing cleaning and facilities management business with an excellent reputation for delivering high standards of service across a diverse client base. The company prides itself on maintaining a supportive culture where employees are valued, developed, and given the opportunity to build long-term careers.
Due to continued growth and the successful acquisition of new contracts, they are now looking to strengthen their senior management team with the appointment of a Cleaning Operations Manager covering the Midlands region.
What's in it for you?
Basic salary of £45,000
Company car or car allowance
Managing a team of five Cleaning Managers
Regional responsibility across the Midlands
Supportive and approachable senior leadership team
Genuine career progression opportunities within a growing business
Opportunity to influence operational strategy and performance
Company-provided equipment and ongoing support to perform your role effectively
Your Role
Leading, coaching, and developing a team of five Cleaning Managers across the Midlands region
Ensuring all contracts consistently achieve agreed SLA and KPI targets
Driving operational performance, service excellence, and client satisfaction across the portfolio
Conducting regular performance reviews, audits, and operational inspections
Supporting managers with recruitment, retention, succession planning, and employee development
Managing regional labour budgets and ensuring contracts operate efficiently and profitably
Building and maintaining strong relationships with key clients and stakeholders
Identifying opportunities for service improvements, contract growth, and operational efficiencies
Supporting the mobilisation of new contracts and ensuring smooth operational integration
Monitoring compliance with company policies, health & safety legislation, and industry best practice
Producing management reports and providing regular updates to senior leadership on performance and business objectives
Working closely with senior management to deliver business growth and strategic objectives
About You
Previous experience as a Cleaning Operations Manager, Senior Area Manager, Regional Manager, or similar within the cleaning or facilities management sector
Experience managing multiple contracts and leading management teams
Strong commercial awareness with the ability to manage budgets and drive profitability
Excellent leadership, coaching, and people management skills
Strong client relationship management experience
Organised, proactive, and capable of managing a large geographical area
Excellent communication and stakeholder management skills
Full UK driving licence
Passion for delivering exceptional service standards and developing successful teams
Location
Midlands Region
Applicants should be based within the Midlands and willing to travel regularly across the region.
If you're looking for your next leadership challenge with a growing organisation that values quality, people, and operational excellence, we'd love to hear from you.
Please apply today with your CV.
TE1
Salary description
£45000.00 - £45000.00 per year