Key Responsibilities
* Managing FCL import shipments from origin through to final delivery in the UK
* Liaising with overseas offices including China offices
* Communicating with shipping lines regarding bookings, container availability and schedules
* Coordinating customs clearance with the customs department
* Liaising with UK transport providers to arrange final deliveries
* Liaising with warehouses and third-party facilities where required
* Understanding the importance of key client shipments and ensuring operational delivery supports commitments made by the commercial team
* Monitoring shipments and proactively resolving operational issues
* Supporting the wider import team to maintain smooth workflow across the department
* Liaising with internal departments including accounts to ensure cargo can be released without delay
* Maintaining accurate shipment records and documentation including Bills of Lading
Experience & Knowledge
We are ideally looking for someone who:
* Has previous experience working in FCL import operations
* Has a good working knowledge of container shipping processes and documentation
* Understands the importance of shipping line relationships, container availability and carrier performance
* Is confident managing shipments independently while contributing to the wider team
* Has strong organisational and problem-solving skills
Personal Attributes
* Strong communicator with a confident telephone manner
* Proactive and able to take ownership of tasks
* Calm under pressure and comfortable resolving operational challenges
* Organised and able to manage multiple shipments simultaneously
* Positive and collaborative approach to working within a team environment
We are particularly interested in candidates who enjoy developing their operational knowledge and contributing to the wider success of the department as the business continues to grow.
Salary: Negotiable during interview process, dependent on experience
Salary description
£30000.00 - £35000.00 per year