Physical Security Application Engineer

Job Title:Physical Security Application Engineer

Location: Newcastle / Remote

Salary: Competitive

Type: Permanent

Sector: Public Sector

The Physical Security Application Engineer operates within the Design & Engineering function, reporting to the Head of Design & Engineering in North's Public Services sector.

This is a technical role combining deep platform expertise, hands-on commissioning capability, and design authority responsibilities across a portfolio of projects. The successful candidate will bring demonstrable hands-on experience across multiple enterprise security platforms, and will be expected to commission, configure, and technically lead deployments across the full range of platforms North delivers. They will be recognised internally as the primary technical reference for enterprise security platforms, and will operate as a trusted advisor to clients and project teams from requirements definition through to system handover.

The role spans both direct delivery and technical leadership depending on project scale. On smaller or single-site projects the postholder will lead commissioning personally on site. On larger, more complex programmes they will direct and oversee commissioning teams, maintaining technical authority throughout. In both cases, they are the definitive go-to for platform knowledge, configuration standards, and commissioning quality across the business.

Client & Requirements Engagement

Work closely with clients and stakeholders to capture operational, functional, and technical requirements across the project lifecycle

Provide trusted advisory services, helping clients shape their security technology strategy and understand the implications of design and platform decisions

Support bids, tenders, and professional services engagements with credible technical input

Operate consultatively across all phases of an engagement, not just at the point of delivery

Solution Architecture & Design

Develop High-Level Designs (HLDs) and system architectures during bid and solution stages

Produce Stage 4 detailed designs and Low-Level Designs (LLDs) suitable for installation and delivery

Design complex, multi-system integrated solutions (CCTV, Access Control, analytics, networks, and supporting infrastructure)

Ensure designs incorporate resilience, scalability, cybersecurity, and compliance requirements

Design Authority & Governance

Act as Design Authority across assigned projects, ensuring all deliverables align to approved designs

Provide technical oversight throughout installation, testing, and commissioning phases

Govern design changes through structured review and approval processes

Commissioning & Technical Handover

Own and deliver commissioning activities across enterprise security platforms on projects

Produce  plans ahead of on-site activity, covering device configuration, platform build and bring-up, licensing validation, integration verification, and functional testing against design

Lead commissioning delivery directly on site where required, and direct and oversee engineering teams

Resolve technical issues during commissioning, maintaining alignment with approved design throughout

Manage the transition to operational handover, including as-built records, commissioning sign-off documentation, and client-facing close-out deliverables

Develop and maintain commissioning standards, configuration baselines, and reusable templates for enterprise platforms across the business

Testing & Assurance

Define and develop:

FAT (Factory Acceptance Test) plans and reports

SAT (Site Acceptance Test) plans and reports

SIT (System Integration Test) plans and reports

Ensure all solutions meet documented operational and performance requirements

Delivery Collaboration

Serve as the internal technical authority for enterprise security platforms across the business, acting as the primary point of escalation for platform-related questions and issues

Provide platform guidance to project managers, engineers, and account teams throughout the project lifecycle

Maintain deep working knowledge across multiple enterprise platforms including architecture, licensing models, integration capabilities, and commissioning requirements

Monitor vendor technical bulletins, software releases, and roadmap developments, and advise the business on relevant implications

Delivery Collaboration

Deliver the technical commissioning-phase activities, directing installation and engineering teams as required

Work closely with project managers to plan and sequence commissioning within the broader project programme

Identify and mitigate technical risks throughout delivery, escalating where appropriate

Provide on-site or remote technical guidance across the project portfolio as needed

Multi-Disciplinary Design Leadership

Act as Lead Designer on complex projects

Coordinate and integrate designs across multiple disciplines:

Networks & IT infrastructure,MEP systems,Fire systems,Building/construction elements

Subject Matter Expertise

Operate as a technical SME for security platforms such as Genetec, Milestone and Gallagher

Maintain strong awareness of industry trends, standards, and emerging technologies

Skills and Experience:

Proven experience designing, architecting, and commissioning physical security systems in enterprise or public sector environments

Hands-on delivery across enterprise VMS and access control platforms (e.g. Genetec, Milestone, Gallagher), with relevant certifications preferred

Strong knowledge of CCTV, access control, IP networking, and infrastructure

Experience producing HLDs, LLDs, and full system architecture documentation

Familiar with FAT, SAT, and SIT testing processes

Solid understanding of Windows Server, enterprise IT environments, and domain infrastructure

Working knowledge of integration technologies and security system protocols

Networking knowledge to CCNA level or equivalent