Traffic Management Administrator

Traffic Management Administrator

Location: Stoke-on-Trent
Hours: Monday to Friday, 9:00am – 5:00pm (1 hour lunch break)
Holiday Entitlement: 28 days annual leave plus your birthday off

About the Role

We are seeking an organised and proactive Traffic Management Administrator to join our growing team based in Stoke-on-Trent. This is a varied office-based role supporting the day-to-day operations of our Traffic Management division, ensuring operatives, clients and projects are effectively coordinated.

The successful candidate will play a key role in supporting our operational teams through recruitment administration, workforce planning, compliance management and general office support.

Key Responsibilities

Recruitment & Onboarding

Advertise new Traffic Management vacancies across multiple job boards and recruitment platforms.
Screen applications and arrange interviews.
Process new starter documentation and onboarding paperwork.
Verify Right to Work documents and maintain personnel files.
Coordinate induction programmes and new starter compliance checks.
Ensure all employee records are accurate and up to date.
Organise and maintain weekly and daily operative rosters.
Allocate Traffic Management operatives to contracts and projects.
Liaise with operatives regarding shift availability and assignments.
Support operational managers with resource planning requirements.
Monitor staffing levels and assist with contingency planning.
Collect, check and collate weekly timesheets.
Ensure timesheet information is accurate and submitted within deadlines.
Process client invoices and maintain invoicing records.
Assist with payroll administration and reporting.
Maintain accurate operational and personnel databases.
Coordinate training courses and refresher programmes for operatives.
Monitor qualification expiry dates including NHSS, LANTRA and other Traffic Management certifications.
Arrange medicals, assessments and competency reviews where required.
Ensure compliance records are maintained and updated.
Produce reports relating to training, compliance and workforce activity.
Provide administrative support to the Traffic Management management team.
Answer telephone and email enquiries professionally.
Prepare reports, spreadsheets and operational documentation.
Maintain filing systems and company records.
Assist with client communications and general business administration.
Support continuous improvement initiatives across the department.

Workforce Planning & Scheduling

Payroll & Administration

Training & Compliance

General Office Duties

Candidate Requirements

Essential:

Previous administration experience within a busy office environment.
Excellent organisational and time management skills.
Strong attention to detail and accuracy.
Good communication skills, both written and verbal.
Proficient in Microsoft Office, particularly Excel, Word and Outlook.
Ability to manage multiple tasks and work to deadlines.
Desirable:

Experience within Traffic Management, Construction, Highways, Logistics or Transport sectors.
Knowledge of workforce planning and scheduling.
Experience processing timesheets and invoicing.
Understanding of compliance and training administration.
Competitive salary dependent on experience.
Monday to Friday working hours – no weekends.
28 days annual leave.
Additional day off on your birthday.
Company pension scheme.
Ongoing training and development opportunities.
Friendly and supportive working environment.
Opportunity to join a growing and successful business.

What We Offer

Apply Today

If you are a highly organised administrator looking for a varied role within a fast-paced Traffic Management environment, we’d love to hear from you.

INDCOM