Hitchin | Full-Time
£30,000 Basic Salary + Car Allowance + Uncapped Commission (Realistic OTE £70,000+)
Make a Difference While Building a Successful Career
As Bathroom Sales & Operations Consultant, you'll play a vital role in delivering exceptional customer experiences while driving the commercial success of our clients Hitchin branch.
If you're a motivated sales professional who enjoys taking ownership, building relationships, and delivering results, we'd love to hear from you.
The Opportunity
This is a unique role combining consultative sales, operational coordination, and branch performance management.
You'll manage the complete customer journey—from initial enquiry through to installation readiness—ensuring every customer receives outstanding service while achieving strong sales outcomes.
Alongside company-generated leads, you'll proactively develop local business opportunities and build your own pipeline through networking, referrals, and community engagement.
Key Responsibilities
Sales & Customer Consultation
* Convert inbound enquiries into qualified appointments
* Conduct home consultations with customers
* Assess customer requirements and recommend suitable solutions
* Build trust and rapport, particularly with older and vulnerable customers
* Secure orders through a professional, consultative sales approach
Survey & Installation Preparation
* Carry out accurate site surveys and measurements
* Capture detailed specifications and customer requirements
* Prepare installation documentation to ensure smooth project delivery
* Work closely with installation teams to achieve right-first-time outcomes
Branch & Showroom Management
* Take ownership of the day-to-day operation of the Hitchin showroom
* Welcome and engage showroom visitors
* Convert walk-in enquiries into appointments and sales opportunities
* Maintain a professional and customer-focused showroom environment
Business Development
* Generate additional leads through local networking and relationship building
* Develop referral opportunities within the community
* Build awareness of our services throughout the local area
* Manage and grow your own sales pipeline alongside marketing-generated leads
About You
We're looking for someone who combines commercial drive with genuine customer care.
You'll ideally have:
Proven success in a customer-facing sales role
Experience conducting consultations within customers' homes
Strong relationship-building and communication skills
Excellent attention to detail and organisational ability
Confidence managing surveys, specifications, and project requirements
A proactive approach to generating new business opportunities
A track record of achieving and exceeding sales targets
Experience within bathrooms, kitchens, or home improvement sectors would be advantageous, but is not essential.
Most importantly, you'll bring:
A strong sense of ownership and accountability
Professionalism and integrity
A structured and organised approach to your work
The ability to balance customer care with commercial success
What We Offer
* £30,000 basic salary
* Car allowance
* Uncapped commission structure
* Realistic on-target earnings of £70,000+
* High-quality marketing-generated leads
* Significant autonomy and ownership
* Career development opportunities within a growing business
* The chance to make a genuine difference to customers' lives every day
Working Environment
Full-time position based from our client’s Hitchin showroom
Blend of showroom appointments, home consultations, and telephone-based activity
Fast-paced and rewarding environment with clear accountability for results
Apply Today
If you're looking for a role that combines sales success with meaningful customer impact, we'd love to hear from you. Immediate interviews are available
Salary description
£30000.00 - £70000.00 per year